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Error code reference

Samsung Air Conditioner Error Code E257

Fixed scroll compressor 2 discharge temperature sensor error (Open/Short)

Fixed scroll compressor 2 discharge temperature sensor error (Open/Short) - error level over 4.95V (-30C) or below 0.5V (151C).

First step from the service manual

Check the connection of fixed scroll compressor 2 discharge temperature sensor circuit; check for wire breaking.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E257 means on a Samsung air conditioner

Error code E257 on a Samsung air conditioner indicates a fault with the discharge temperature sensor on fixed scroll compressor 2. This sensor monitors the temperature of refrigerant gas as it exits the compressor head, which is a critical measurement for protecting the compressor from overheating. The error is triggered when the sensor circuit voltage falls outside the acceptable operating window: a reading above 4.95V corresponds to an open circuit condition and maps to an apparent temperature below -30C, while a reading below 0.5V indicates a short circuit condition and maps to an apparent temperature above 151C. Either condition causes the control board to reject the sensor data as invalid and flag the fault.

The fixed scroll compressor 2 is the second compressor in a multi-compressor system, typically found in larger capacity or multi-zone Samsung units. The discharge temperature sensor is a thermistor-type device whose resistance changes predictably with temperature, and the control board interprets the resulting voltage divider output to calculate actual temperature. When the circuit is open, resistance is effectively infinite and voltage spikes toward the supply rail. When shorted, resistance drops to near zero and voltage collapses. Both failure modes prevent accurate temperature monitoring and require the system to shut down the affected compressor to avoid damage.

The first step in diagnosing E257 is physically inspecting the wiring harness and connector for the compressor 2 discharge sensor. Broken wires, corroded terminals, loose connector pins, or damaged insulation from heat exposure near the compressor head are the most common root causes. If the wiring checks out, the thermistor itself should be tested for correct resistance at a known temperature and replaced if readings fall outside the expected curve.

Source: manufacturer service documentation.

Common causes of E257

  1. 01

    Broken or disconnected sensor wire

    Wiring / connection

    Vibration from the compressor can fatigue wiring over time, causing a break in the wire or a loose connection at the connector. Inspect the full length of the sensor harness and the connector pins for any visible damage or looseness.

  2. 02

    Corroded or damaged connector terminals

    Wiring / connection

    Moisture intrusion into the sensor connector can cause corrosion on the terminal pins, increasing resistance or breaking continuity entirely. Check the connector for discoloration, pitting, or moisture and clean or replace the connector as needed.

  3. 03

    Failed discharge temperature thermistor

    Part replacement

    The thermistor element inside the sensor can fail open or short internally, producing the out-of-range voltage the control board detects. Test the sensor resistance at ambient temperature and compare it against the expected value for that temperature; a reading of infinite or near-zero resistance confirms sensor failure.

  4. 04

    Heat-damaged wiring insulation near the compressor head

    Part replacement

    The area around a compressor discharge port reaches high temperatures during operation, which can degrade wire insulation and cause a short to ground or to adjacent wiring. Inspect the sensor wiring closest to the compressor head for melted, cracked, or discolored insulation.

  5. 05

    Control board input circuit fault

    Part replacement

    If the sensor and all associated wiring test within specification, the fault may lie in the voltage divider or input circuit on the main control board that reads the sensor signal. This is less common but should be considered after all external components are confirmed good.

See the test procedure for each cause

Frequently asked questions about E257

What does E257 mean on a Samsung air conditioner?
E257 indicates a fault with the discharge temperature sensor on fixed scroll compressor 2. The sensor circuit voltage is reading either above 4.95V (open circuit, indicating broken or disconnected wiring) or below 0.5V (short circuit, indicating a shorted sensor or wiring). The system cannot verify safe compressor operating temperatures and shuts down the affected compressor until the fault is resolved.
Can I fix E257 myself or do I need a technician?
A knowledgeable DIYer can inspect the sensor wiring harness and connector for obvious damage such as broken wires or a dislodged connector plug. However, accessing the compressor discharge sensor on a multi-compressor commercial or multi-zone unit typically requires opening refrigerant-side panels and working near high-voltage components, which is best left to a licensed technician. Replacing the thermistor sensor itself also requires correctly identifying and sourcing the right part for the specific compressor model.
Is it safe to keep running my air conditioner with error E257 active?
No. The discharge temperature sensor protects the compressor from overheating by providing real-time temperature data to the control system. With this sensor reading invalid data, the system cannot detect an over-temperature condition on compressor 2, which could result in compressor damage or failure if the unit were forced to operate. The system typically disables the affected compressor automatically, and the unit should be serviced before returning to normal use.
Will resetting the air conditioner clear error E257?
A power reset may temporarily clear the error code from the display, but if the underlying fault in the sensor circuit has not been repaired, the error will return as soon as the system attempts to read the sensor again. A reset alone does not fix a broken wire, corroded connector, or failed thermistor. The wiring and sensor must be inspected and repaired before the unit will operate reliably without the fault reappearing.
How much does it cost to repair a Samsung air conditioner E257 error?
Repair costs vary depending on what failed. If the issue is simply a loose connector or a broken wire that can be repaired without new parts, labor charges for a service call could range from roughly 80 to 200 dollars. If the discharge temperature sensor itself needs replacement, parts and labor combined typically range from 150 to 400 dollars or more, depending on the unit model and local labor rates. A control board replacement, if required, would be at the higher end of the cost range.

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