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Error code reference

Samsung Air Conditioner Error Code E257

Fixed scroll compressor 2 discharge temperature sensor error (Open/Short)

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What the E257 error code actually means

Your Samsung air conditioner has detected a problem with a temperature sensor located on one of its compressors. The sensor is either disconnected, has a broken wire, or has failed, so the system cannot safely monitor compressor temperature and has shut down to protect itself. A technician will need to inspect the sensor wiring and the sensor itself to get the unit running again.

Diagnostic procedure

The full E257 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connection of fixed scroll compressor 2 discharge temperature sensor circuit; check for wire breaking.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E257

Ranked by how often they cause this code
  1. 1Broken or disconnected sensor wire
  2. 2Corroded or damaged connector terminals
  3. 3Failed discharge temperature thermistor
  4. 4Heat-damaged wiring insulation near the compressor head
  5. 5Control board input circuit fault

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Questions people ask about E257

What does E257 mean on a Samsung air conditioner?
E257 indicates a fault with the discharge temperature sensor on fixed scroll compressor 2. The sensor circuit voltage is reading either above 4.95V (open circuit, indicating broken or disconnected wiring) or below 0.5V (short circuit, indicating a shorted sensor or wiring). The system cannot verify safe compressor operating temperatures and shuts down the affected compressor until the fault is resolved.
Is it safe to keep running my air conditioner with error E257 active?
No. The discharge temperature sensor protects the compressor from overheating by providing real-time temperature data to the control system. With this sensor reading invalid data, the system cannot detect an over-temperature condition on compressor 2, which could result in compressor damage or failure if the unit were forced to operate. The system typically disables the affected compressor automatically, and the unit should be serviced before returning to normal use.
How much does it cost to repair a Samsung air conditioner E257 error?
Repair costs vary depending on what failed. If the issue is simply a loose connector or a broken wire that can be repaired without new parts, labor charges for a service call could range from roughly 80 to 200 dollars. If the discharge temperature sensor itself needs replacement, parts and labor combined typically range from 150 to 400 dollars or more, depending on the unit model and local labor rates. A control board replacement, if required, would be at the higher end of the cost range.
Can I fix E257 myself or do I need a technician?
A knowledgeable DIYer can inspect the sensor wiring harness and connector for obvious damage such as broken wires or a dislodged connector plug. However, accessing the compressor discharge sensor on a multi-compressor commercial or multi-zone unit typically requires opening refrigerant-side panels and working near high-voltage components, which is best left to a licensed technician. Replacing the thermistor sensor itself also requires correctly identifying and sourcing the right part for the specific compressor model.
Will resetting the air conditioner clear error E257?
A power reset may temporarily clear the error code from the display, but if the underlying fault in the sensor circuit has not been repaired, the error will return as soon as the system attempts to read the sensor again. A reset alone does not fix a broken wire, corroded connector, or failed thermistor. The wiring and sensor must be inspected and repaired before the unit will operate reliably without the fault reappearing.

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