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Error code reference

Samsung Air Conditioner Error Code *6

Outdoor unit thermistor sensor error (wired remote controller; * = indoor unit address).

Outdoor unit thermistor sensor error (wired remote controller; * = indoor unit address).

First step from the service manual

Check if outdoor unit thermistor is installed at CN41.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What *6 means on a Samsung air conditioner

The *6 error code on a Samsung air conditioner indicates an outdoor unit thermistor sensor error, detected through the wired remote controller. The asterisk in the code represents the indoor unit address, so the specific number displayed identifies which indoor unit in the system is reporting the fault. The outdoor unit thermistor is a temperature-sensing resistor that continuously monitors the outdoor coil or ambient temperature, feeding real-time data to the control board to regulate compressor operation, defrost cycles, and overall system efficiency.

This error is triggered when the control system receives a signal from the outdoor thermistor that falls outside the expected resistance or voltage range. Thermistors change resistance predictably with temperature, and when the board detects an open circuit, short circuit, or out-of-range reading, it logs the fault and displays the *6 code. The first diagnostic step is to verify whether the outdoor unit thermistor is properly connected at the CN41 connector on the outdoor control board, as an unseated or disconnected plug is a frequent source of this error.

Common causes include a physically disconnected or corroded connector at CN41, a failed thermistor with a resistance reading outside normal parameters, or damaged wiring between the thermistor and the control board. In some cases, moisture ingress into the outdoor unit can cause connector corrosion or short the thermistor leads. The system will typically not operate normally while this fault is active, as accurate temperature sensing is essential for safe and efficient compressor control.

Source: manufacturer service documentation.

Common causes of *6

  1. 01

    Disconnected connector at CN41

    Wiring / connection

    The thermistor plug may have come loose or was never fully seated at the CN41 connector on the outdoor control board. Visually inspect and firmly reseat the connector as the first step.

  2. 02

    Failed outdoor thermistor

    Part replacement

    The thermistor itself may have failed, producing a resistance value outside the normal operating range. Testing the thermistor with a multimeter and comparing the reading to the expected resistance-temperature curve will confirm this.

  3. 03

    Damaged wiring harness

    Part replacement

    The wires connecting the thermistor to the CN41 connector may be cut, pinched, or abraded, causing an open or short circuit. Inspect the full length of the wiring for visible damage.

  4. 04

    Corroded or moisture-damaged connector

    Wiring / connection

    Water ingress into the outdoor unit can cause oxidation at the CN41 connector pins, increasing resistance and producing an erroneous sensor reading. Check the connector for discoloration, corrosion, or moisture.

  5. 05

    Faulty outdoor control board

    Part replacement

    If the thermistor and wiring test correctly but the error persists, the outdoor control board may have a defective input circuit that misreads the sensor signal. This is the least common cause and should be diagnosed after all other components are confirmed good.

See the test procedure for each cause

Frequently asked questions about *6

What does *6 mean on a Samsung air conditioner?
The *6 code indicates an outdoor unit thermistor sensor error detected by the wired remote controller. The number or letter replacing the asterisk identifies the specific indoor unit address reporting the fault. The outdoor thermistor monitors temperature to help the system control the compressor and defrost cycles, and this code means the control board is receiving an abnormal or absent signal from that sensor.
How do I fix the *6 error on my Samsung air conditioner?
Start by checking whether the outdoor unit thermistor is properly connected at the CN41 connector on the outdoor control board. If the connector is secure, test the thermistor with a multimeter to see if its resistance is within the expected range for the current outdoor temperature. If the thermistor is out of range or reads open or shorted, it will need to be replaced. Also inspect the wiring between the thermistor and the board for any damage.
Is it safe to run my Samsung air conditioner with the *6 error displayed?
Operating the system with an active *6 error is not recommended. The outdoor thermistor provides critical temperature data used to protect the compressor and manage defrost cycles. Running the unit without accurate sensor input can lead to improper operation or potential compressor damage over time.
Will resetting my Samsung air conditioner clear the *6 error?
A power reset may temporarily clear the error display, but the code will return if the underlying sensor issue has not been resolved. The fault is tied to an actual hardware condition, either a disconnected connector, a failed thermistor, or damaged wiring, so the root cause must be corrected for the error to clear permanently.
How much does it cost to repair a Samsung air conditioner *6 thermistor error?
If the fix is simply reseating the connector at CN41, there may be no parts cost involved, though a service call fee typically applies. Replacing the outdoor thermistor sensor generally costs between $50 and $150 for the part, plus labor. If the outdoor control board requires replacement, total repair costs can range from $200 to $500 or more depending on the model and labor rates in your area.

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