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Error code reference

Samsung Air Conditioner Error Code E367

Error due to unconnected wire of compressor 2.

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What the E367 error code actually means

Your Samsung air conditioner is detecting that a wire connected to one of its compressors appears to be disconnected or not making proper contact. This is a safety feature that stops the system from running until the wiring issue is resolved. A technician will need to inspect the electrical connections to that compressor to find and fix the problem.

Diagnostic procedure

The full E367 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E367

Ranked by how often they cause this code
  1. 1Loose or disconnected compressor wiring connector
  2. 2Corroded or damaged terminal pins
  3. 3Damaged or broken wiring harness
  4. 4Open winding in compressor 2 motor
  5. 5Faulty inverter or control board

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Questions people ask about E367

What does E367 mean on a Samsung air_conditioner?
E367 is a fault code indicating that the control system has detected an unconnected or open-circuit wiring condition at the second compressor. The system generates this code to prevent compressor 2 from attempting to operate without a complete electrical connection. It requires inspection of the wiring harness, connectors, and compressor terminals to identify and correct the fault.
Is it safe to keep running my Samsung air conditioner with error code E367 active?
No, you should not continue operating the unit while E367 is active. The error indicates an electrical wiring fault at a compressor, and running the system in this state could cause further damage to the wiring, the control board, or the compressor itself. Turn off the unit and have it inspected by a technician before resuming use.
How much does it cost to repair a Samsung air conditioner showing error E367?
Repair costs depend on what caused the fault. If only a connector needs reseating or a short wiring section needs replacement, costs may range from roughly $75 to $200 including labor. If the compressor itself has failed due to an open motor winding, replacement costs can range from $400 to $1,200 or more depending on the unit size, compressor model, and labor rates in your area.
Can I fix E367 myself, or does it require a professional?
Diagnosing E367 involves working with high-voltage components inside the air conditioner, including the inverter board and compressor wiring, which carry potentially lethal voltages. A licensed HVAC or appliance technician should perform this repair. A knowledgeable technician can systematically check wiring connections, perform continuity tests, and determine whether the issue is a simple connector reseating or a component replacement.
Will resetting the air conditioner clear the E367 error code?
A power reset may temporarily clear the code from the display, but it will return if the underlying wiring fault is still present. The error is triggered by a real circuit condition that the control board continuously monitors, so resetting the unit without fixing the wiring problem will not resolve the issue.

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