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Error code reference

Samsung Air Conditioner Error Code E367

Error due to unconnected wire of compressor 2.

Error due to unconnected wire of compressor 2.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What E367 means on a Samsung air conditioner

Samsung error code E367 indicates a wiring fault associated with the second compressor in a multi-compressor air conditioning system. Specifically, the control board has detected that one or more of the electrical connections to compressor 2 are open, missing, or otherwise not completing the expected circuit. These systems rely on continuous, secure electrical paths between the inverter drive board and each compressor's motor windings, so any interruption in that path triggers this fault to prevent the compressor from attempting to start under abnormal conditions.

The most common sources of this fault are physical wire disconnections, loose terminal connections at the compressor junction box, or damaged wiring harness sections between the control board and the compressor motor terminals. In systems that have experienced vibration over time, connector pins can back out of their housings or corrode, producing an open-circuit condition that the board interprets as an unconnected wire. Burnt or melted wiring due to overheating from a previous compressor fault can also produce this error.

Diagnosing E367 requires a careful inspection of the full wiring path from the inverter or control board to compressor 2. Technicians should check each terminal for proper seating, inspect connectors for corrosion or heat damage, and use a multimeter to verify continuity across each conductor in the compressor wiring harness. If wiring checks out, the compressor's own terminal connections and internal motor windings should be tested to rule out an internal open-winding failure as the source of the detected disconnection.

Source: manufacturer service documentation.

Common causes of E367

  1. 01

    Loose or disconnected compressor wiring connector

    Wiring / connection

    The wiring harness connector at compressor 2 may have worked loose due to vibration or was not fully seated during installation or a previous service. Inspect each connector at the compressor terminals and control board for proper seating.

  2. 02

    Corroded or damaged terminal pins

    Part replacement

    Moisture ingress into the wiring connector can cause pin corrosion, increasing resistance to the point where the board reads an open circuit. Look for discoloration, oxidation, or pitting on the connector pins and sockets.

  3. 03

    Damaged or broken wiring harness

    Part replacement

    The wiring between the control board and compressor 2 may be cut, pinched, or have a broken conductor internally. A continuity test with a multimeter along each wire in the harness will identify any open conductors.

  4. 04

    Open winding in compressor 2 motor

    Part replacement

    An internal failure in the compressor motor can produce an open-circuit condition on one or more of its windings, which the control system registers as an unconnected wire. This can be verified by testing resistance across the compressor motor terminals.

  5. 05

    Faulty inverter or control board

    Part replacement

    If wiring and the compressor motor both test within normal parameters, the inverter or control board may be falsely detecting an open circuit due to an internal component failure. This is the least likely cause and should be considered only after all wiring and compressor checks are complete.

See the test procedure for each cause

Frequently asked questions about E367

What does E367 mean on a Samsung air_conditioner?
E367 is a fault code indicating that the control system has detected an unconnected or open-circuit wiring condition at the second compressor. The system generates this code to prevent compressor 2 from attempting to operate without a complete electrical connection. It requires inspection of the wiring harness, connectors, and compressor terminals to identify and correct the fault.
Can I fix E367 myself, or does it require a professional?
Diagnosing E367 involves working with high-voltage components inside the air conditioner, including the inverter board and compressor wiring, which carry potentially lethal voltages. A licensed HVAC or appliance technician should perform this repair. A knowledgeable technician can systematically check wiring connections, perform continuity tests, and determine whether the issue is a simple connector reseating or a component replacement.
Is it safe to keep running my Samsung air conditioner with error code E367 active?
No, you should not continue operating the unit while E367 is active. The error indicates an electrical wiring fault at a compressor, and running the system in this state could cause further damage to the wiring, the control board, or the compressor itself. Turn off the unit and have it inspected by a technician before resuming use.
Will resetting the air conditioner clear the E367 error code?
A power reset may temporarily clear the code from the display, but it will return if the underlying wiring fault is still present. The error is triggered by a real circuit condition that the control board continuously monitors, so resetting the unit without fixing the wiring problem will not resolve the issue.
How much does it cost to repair a Samsung air conditioner showing error E367?
Repair costs depend on what caused the fault. If only a connector needs reseating or a short wiring section needs replacement, costs may range from roughly $75 to $200 including labor. If the compressor itself has failed due to an open motor winding, replacement costs can range from $400 to $1,200 or more depending on the unit size, compressor model, and labor rates in your area.

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