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Error code reference

Samsung Air Conditioner Error Code rx

Master wired remote controller to Slave wired remote controller COM1/COM2 cross-installed error.

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What the rx error code actually means

This error means the two wired remote controls connected to your Samsung air conditioner have their communication wires hooked up backwards or mixed up. It is a wiring mistake, not a broken part. A technician needs to inspect and correct the wiring connections between the remote controllers and the indoor unit.

Diagnostic procedure

The full rx procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of rx

Ranked by how often they cause this code
  1. 1COM1 and COM2 wires swapped during installation
  2. 2COM wires incorrectly reconnected after service
  3. 3Master and Slave controller communication leads mixed up
  4. 4Damaged or mislabeled wire terminals

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Questions people ask about rx

What does rx mean on a Samsung air conditioner?
The RX error code on a Samsung air conditioner indicates that the COM1 and COM2 communication wires between the Master wired remote controller and the Slave wired remote controller are cross-installed, meaning they are connected to the wrong terminals. This is a wiring configuration error, not a component failure. The system detects that the communication signals are reversed and shuts down normal operation to flag the problem.
Is it safe to keep running my Samsung AC with the RX error showing?
The RX error indicates a communication fault between the remote controllers, which typically prevents normal operation of the system. Continuing to attempt to run the unit without resolving the wiring error is not recommended, as the controllers cannot communicate correctly with the indoor unit. There is no immediate safety hazard from the wiring error itself, but the system will not function properly until the issue is corrected.
How much does it cost to fix the RX error on a Samsung air conditioner?
Because the RX error is typically a wiring correction rather than a parts replacement, the cost is usually limited to a technician service call and labor. Expect to pay somewhere in the range of $75 to $200 depending on your location and how accessible the wiring terminals are. If any terminals or wiring runs are damaged and need replacement, parts costs are generally low, though total costs could rise depending on the complexity of the installation.
How do I fix the RX error on my Samsung air conditioner?
Fixing the RX error requires locating the communication wire terminals on the master remote controller, slave remote controller, and the indoor unit control board. A technician must verify that COM1 and COM2 wires are connected to their matching terminals on each device and are not swapped. Once the wiring is corrected, the system should be powered back on to confirm the error clears. This work should be performed by a qualified technician familiar with low-voltage control wiring.
Will resetting my Samsung air conditioner clear the RX error?
A simple power reset will not clear the RX error because the underlying cause is a physical wiring problem, not a temporary communication glitch. Each time the system powers on and attempts to establish communication between the master and slave controllers, it will detect the cross-connected wires and re-trigger the fault. The error will only clear permanently once the COM1 and COM2 wiring is corrected at all relevant terminals.

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