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Error code reference

Samsung Air Conditioner Error Code rx

Master wired remote controller to Slave wired remote controller COM1/COM2 cross-installed error.

Master wired remote controller to Slave wired remote controller COM1/COM2 cross-installed error.

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What rx means on a Samsung air conditioner

The RX error code on a Samsung air conditioner indicates a cross-installation error between the Master wired remote controller and the Slave wired remote controller on the COM1 and COM2 communication lines. In multi-unit or centrally controlled Samsung AC systems, the wired remote controllers are connected via a two-wire communication bus labeled COM1 and COM2. Each controller must be wired to the correct terminal on the indoor unit's control board. When the COM1 and COM2 terminals are swapped between the master and slave controllers, the communication protocol breaks down and the system flags this as an RX error.

The root cause is almost always a wiring error made during installation or after a service visit where communication wiring was disconnected and reconnected incorrectly. The master and slave controllers each expect to receive and transmit signals on specific polarities of the communication bus. If the polarity is reversed by swapping the COM1 and COM2 wires, the controllers cannot establish proper handshaking, and the system reports the cross-installation fault. This is a configuration and wiring issue, not a component failure in most cases.

Resolving this error requires inspecting the communication wiring between the master wired remote controller, the slave wired remote controller, and the indoor unit control board. The technician should verify that COM1 on the master controller connects to COM1 on the unit terminal, and COM2 connects to COM2 accordingly, with the same verification applied to the slave controller. Correcting the wiring and restoring power should clear the fault, assuming no underlying damage occurred from the crossed signals.

Source: manufacturer service documentation.

Common causes of rx

  1. 01

    COM1 and COM2 wires swapped during installation

    Wiring / connection

    The most common cause is that the communication wires between the master or slave remote controller and the indoor unit were connected to the wrong terminals at the time of installation. Inspecting the terminal block connections and comparing them to the wiring diagram will reveal the reversal.

  2. 02

    COM wires incorrectly reconnected after service

    Wiring / connection

    If a technician recently disconnected the communication wiring for any repair and reconnected the wires in the wrong order, this error will appear. Check whether any recent service work involved the control wiring.

  3. 03

    Master and Slave controller communication leads mixed up

    Wiring / connection

    In some cases the wiring run from the master controller is connected to the slave controller terminal and vice versa, effectively cross-connecting the two remote units. Tracing each wire from controller to terminal block will identify this mistake.

  4. 04

    Damaged or mislabeled wire terminals

    Part replacement

    Corroded, broken, or improperly labeled terminals can cause incorrect connections that produce this fault. Inspect each terminal for physical damage, loose connections, or labeling errors that may have led to the wrong wire being inserted.

See the test procedure for each cause

Frequently asked questions about rx

What does rx mean on a Samsung air conditioner?
The RX error code on a Samsung air conditioner indicates that the COM1 and COM2 communication wires between the Master wired remote controller and the Slave wired remote controller are cross-installed, meaning they are connected to the wrong terminals. This is a wiring configuration error, not a component failure. The system detects that the communication signals are reversed and shuts down normal operation to flag the problem.
How do I fix the RX error on my Samsung air conditioner?
Fixing the RX error requires locating the communication wire terminals on the master remote controller, slave remote controller, and the indoor unit control board. A technician must verify that COM1 and COM2 wires are connected to their matching terminals on each device and are not swapped. Once the wiring is corrected, the system should be powered back on to confirm the error clears. This work should be performed by a qualified technician familiar with low-voltage control wiring.
Is it safe to keep running my Samsung AC with the RX error showing?
The RX error indicates a communication fault between the remote controllers, which typically prevents normal operation of the system. Continuing to attempt to run the unit without resolving the wiring error is not recommended, as the controllers cannot communicate correctly with the indoor unit. There is no immediate safety hazard from the wiring error itself, but the system will not function properly until the issue is corrected.
Will resetting my Samsung air conditioner clear the RX error?
A simple power reset will not clear the RX error because the underlying cause is a physical wiring problem, not a temporary communication glitch. Each time the system powers on and attempts to establish communication between the master and slave controllers, it will detect the cross-connected wires and re-trigger the fault. The error will only clear permanently once the COM1 and COM2 wiring is corrected at all relevant terminals.
How much does it cost to fix the RX error on a Samsung air conditioner?
Because the RX error is typically a wiring correction rather than a parts replacement, the cost is usually limited to a technician service call and labor. Expect to pay somewhere in the range of $75 to $200 depending on your location and how accessible the wiring terminals are. If any terminals or wiring runs are damaged and need replacement, parts costs are generally low, though total costs could rise depending on the complexity of the installation.

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