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Error code reference

Samsung Air Conditioner Error Code *1

Indoor unit room thermistor sensor error (wired remote controller; * = indoor unit address).

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What the *1 error code actually means

Your Samsung air conditioner's indoor unit is reporting a problem with the temperature sensor that reads the room's air temperature. This sensor is either disconnected, damaged, or sending incorrect readings to the unit's control board. Until the sensor issue is resolved, the unit will not operate normally.

Diagnostic procedure

The full *1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if indoor unit thermistor is installed at CN8.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of *1

Ranked by how often they cause this code
  1. 1Thermistor not connected at CN8
  2. 2Failed or out-of-range thermistor
  3. 3Damaged wiring harness
  4. 4Faulty indoor unit PCB
  5. 5Incorrect unit address assignment

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Questions people ask about *1

What does *1 mean on a Samsung air_conditioner?
The *1 error code on a Samsung air conditioner indicates a room thermistor sensor fault on the indoor unit whose address matches the number represented by the asterisk. The thermistor monitors return air temperature and is essential for normal operation. The system generates this code when the signal from the thermistor is missing or outside the expected range. The first thing to check is whether the thermistor is properly connected at the CN8 connector on the indoor unit PCB.
Is it safe to run my Samsung air conditioner with the *1 error code showing?
It is not recommended to continue running the unit while the *1 error is active. Without a functioning room thermistor, the system cannot accurately regulate temperature or respond to thermal conditions, which can lead to improper operation and potential equipment damage. The unit will typically lock out or limit operation automatically when this fault is detected.
Will resetting my Samsung air conditioner clear the *1 error code?
A power reset may temporarily clear the *1 error code from the display, but the fault will return if the underlying thermistor problem has not been corrected. Because the system continuously monitors the CN8 input, any ongoing connection issue or sensor failure will trigger the code again once the unit attempts to operate. A reset is useful for confirming whether a fault was intermittent, but it is not a substitute for diagnosing and repairing the thermistor circuit.
How do I fix the *1 error on my Samsung air conditioner?
Start by locating the indoor unit identified by the address in the error code and checking that the room thermistor is firmly connected at the CN8 port on the control board. If the connection is secure, use a multimeter to measure the thermistor's resistance and compare it to the expected value for the current room temperature. A reading that is open, shorted, or far out of range indicates a failed thermistor that needs replacement. If the sensor and wiring both check out, the indoor PCB may need to be evaluated.
How much does it cost to repair the *1 thermistor error on a Samsung air conditioner?
If only the thermistor sensor needs replacement, parts typically range from $15 to $60 depending on the specific indoor unit model, with labor costs adding $75 to $200 depending on your region and service provider. If the indoor PCB is at fault, total repair costs including parts and labor can range from $200 to $500 or more. Getting a diagnostic visit from a qualified technician will help narrow down exactly which component is causing the fault before committing to parts costs.

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