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Error code reference

Samsung Air Conditioner Error Code *1

Indoor unit room thermistor sensor error (wired remote controller; * = indoor unit address).

Indoor unit room thermistor sensor error (wired remote controller; * = indoor unit address).

First step from the service manual

Check if indoor unit thermistor is installed at CN8.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What *1 means on a Samsung air conditioner

The Samsung *1 error code indicates a room thermistor sensor fault in the indoor unit, where the asterisk represents the specific indoor unit address on a multi-unit or wired remote controller system. The room thermistor is a negative temperature coefficient (NTC) resistor that continuously monitors the return air temperature inside the conditioned space. This reading is critical to the system's ability to regulate cooling or heating output, maintain setpoint temperature, and protect the unit from operating outside safe thermal boundaries. When the indoor unit's control board detects a signal from the thermistor that falls outside the expected resistance range, it registers the *1 fault and halts normal operation.

The first diagnostic step outlined for this error is to verify that the indoor unit thermistor is physically connected at connector CN8 on the indoor unit PCB. A missing, loose, or improperly seated connector at CN8 is one of the most frequent root causes and is easily overlooked. If the thermistor is confirmed present and connected, the next focus shifts to the sensor's resistance characteristics and the condition of the wiring harness running between the thermistor and the control board.

Because the error code address prefix corresponds to the indoor unit number in a multi-split or centralized wired controller configuration, technicians should note which unit address is displayed to isolate the fault to the correct air handler. Each indoor unit operates its own thermistor circuit independently, so a fault on one unit will not directly affect others on the same system.

Source: manufacturer service documentation.

Common causes of *1

  1. 01

    Thermistor not connected at CN8

    Wiring / connection

    The thermistor connector may be unplugged or not fully seated at the CN8 port on the indoor unit PCB. Inspect the connector for secure engagement and signs of corrosion or bent pins.

  2. 02

    Failed or out-of-range thermistor

    Part replacement

    The thermistor itself may have drifted out of its specified resistance range or failed open or short circuit. Testing resistance with a multimeter and comparing to the temperature-resistance curve will confirm sensor failure.

  3. 03

    Damaged wiring harness

    Part replacement

    The wiring between the thermistor and the CN8 connector can suffer from pinching, rodent damage, or insulation breakdown, causing open circuits or intermittent faults. Inspect the full length of the harness for visible damage.

  4. 04

    Faulty indoor unit PCB

    Part replacement

    If the thermistor and wiring both test correctly, the indoor control board may be unable to properly read the CN8 input due to a failed component on the board itself. This is less common but requires PCB replacement if confirmed.

  5. 05

    Incorrect unit address assignment

    Wiring / connection

    In a wired remote controller setup, incorrect address configuration can cause the system to misreport or misroute thermistor fault signals. Verify that the indoor unit address matches the address displayed in the error code prefix.

See the test procedure for each cause

Frequently asked questions about *1

What does *1 mean on a Samsung air_conditioner?
The *1 error code on a Samsung air conditioner indicates a room thermistor sensor fault on the indoor unit whose address matches the number represented by the asterisk. The thermistor monitors return air temperature and is essential for normal operation. The system generates this code when the signal from the thermistor is missing or outside the expected range. The first thing to check is whether the thermistor is properly connected at the CN8 connector on the indoor unit PCB.
How do I fix the *1 error on my Samsung air conditioner?
Start by locating the indoor unit identified by the address in the error code and checking that the room thermistor is firmly connected at the CN8 port on the control board. If the connection is secure, use a multimeter to measure the thermistor's resistance and compare it to the expected value for the current room temperature. A reading that is open, shorted, or far out of range indicates a failed thermistor that needs replacement. If the sensor and wiring both check out, the indoor PCB may need to be evaluated.
Is it safe to run my Samsung air conditioner with the *1 error code showing?
It is not recommended to continue running the unit while the *1 error is active. Without a functioning room thermistor, the system cannot accurately regulate temperature or respond to thermal conditions, which can lead to improper operation and potential equipment damage. The unit will typically lock out or limit operation automatically when this fault is detected.
How much does it cost to repair the *1 thermistor error on a Samsung air conditioner?
If only the thermistor sensor needs replacement, parts typically range from $15 to $60 depending on the specific indoor unit model, with labor costs adding $75 to $200 depending on your region and service provider. If the indoor PCB is at fault, total repair costs including parts and labor can range from $200 to $500 or more. Getting a diagnostic visit from a qualified technician will help narrow down exactly which component is causing the fault before committing to parts costs.
Will resetting my Samsung air conditioner clear the *1 error code?
A power reset may temporarily clear the *1 error code from the display, but the fault will return if the underlying thermistor problem has not been corrected. Because the system continuously monitors the CN8 input, any ongoing connection issue or sensor failure will trigger the code again once the unit attempts to operate. A reset is useful for confirming whether a fault was intermittent, but it is not a substitute for diagnosing and repairing the thermistor circuit.

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