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Error code reference

Samsung Air Conditioner Error Code 264

Fixed scroll compressor 3 discharge temperature sensor dislocation error.

Fixed scroll compressor 3 discharge temperature sensor dislocation error.

First step from the service manual

Check if the fixed scroll compressor 3 discharge temp sensor is mounted in the right position.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 264 means on a Samsung air conditioner

Error code 264 on a Samsung air conditioner indicates a discharge temperature sensor dislocation error specific to the fixed scroll compressor 3. In multi-compressor commercial or multi-zone systems, each compressor has a dedicated discharge temperature sensor mounted at a precise location on or near the compressor discharge port. This sensor monitors the temperature of the refrigerant gas leaving the compressor, which is critical for protecting the compressor from overheating and ensuring the system operates within safe thermal limits. When the system detects that the sensor reading for compressor 3 is inconsistent with expected values, it flags error 264 to indicate the sensor may have shifted from its correct mounting position.

The term "dislocation" in this context refers specifically to the physical positioning of the sensor rather than an electrical fault such as an open circuit or short. A sensor that has slipped, loosened, or been incorrectly reinstalled after prior service will not make proper thermal contact with the intended measurement point, causing it to report inaccurate discharge temperatures. This can result in readings that are too low, too high, or erratic depending on where the sensor has migrated. The control board interprets this discrepancy as a positional error rather than a wiring or component failure.

The first diagnostic action is to physically inspect the discharge temperature sensor on fixed scroll compressor 3 and confirm it is seated and secured in its designated mounting bracket or port. Technicians should also check for any signs of prior service work that may have disturbed the sensor, including loose retention clips, damaged mounting hardware, or sensor cable strain that could pull the probe out of position.

Source: manufacturer service documentation.

Common causes of 264

  1. 01

    Sensor physically dislodged from mounting point

    Wiring / connection

    The most frequent cause is the discharge temperature sensor having slipped or vibrated loose from its designated position on compressor 3. Inspect the sensor probe and its retention hardware to confirm it is fully seated in the correct port or bracket.

  2. 02

    Incorrect reinstallation after prior service

    Wiring / connection

    If the system was previously serviced, the sensor may have been replaced or removed and not reinstalled in the exact specified location. Compare the sensor position against the correct mounting diagram for compressor 3.

  3. 03

    Loose or damaged mounting clip or bracket

    Part replacement

    The hardware that holds the sensor in place may be broken, corroded, or missing, allowing the sensor to drift from its correct position. Check the retention clip or bracket and replace it if damaged.

  4. 04

    Sensor cable strain pulling probe out of position

    Wiring / connection

    Excess tension or improper routing of the sensor cable can pull the probe away from its mounting point over time. Inspect the cable routing and relieve any tension that may be acting on the sensor body.

  5. 05

    Faulty discharge temperature sensor

    Part replacement

    If the sensor is confirmed to be correctly positioned but the error persists, the sensor itself may be producing inaccurate readings due to internal failure. In this case the sensor will need to be tested and potentially replaced.

See the test procedure for each cause

Frequently asked questions about 264

What does 264 mean on a Samsung air conditioner?
Error code 264 indicates a discharge temperature sensor dislocation error on fixed scroll compressor 3. The system has determined that the sensor monitoring the discharge temperature of this specific compressor is not in its correct mounting position. This is a positional fault, meaning the sensor has physically shifted rather than failed electrically. A technician needs to inspect and correctly reposition the sensor to resolve the fault.
How do I fix error code 264 on my Samsung air conditioner?
The first step is to locate the discharge temperature sensor on fixed scroll compressor 3 and verify it is seated in the correct mounting position. If the sensor has slipped or been incorrectly installed, repositioning and securing it may clear the error. If the mounting hardware is damaged, it will need to be replaced to keep the sensor in position. A qualified HVAC technician should perform this inspection, as it involves working inside a commercial or multi-zone refrigerant system.
Is it safe to run my Samsung air conditioner with error code 264 active?
Continuing to operate the unit with this error active is not recommended. The discharge temperature sensor on compressor 3 protects the compressor from overheating, and if it is out of position, the system cannot accurately monitor that compressor's thermal state. Running the unit without proper temperature oversight risks compressor damage, which is a much more costly repair than fixing the sensor dislocation.
Will resetting my Samsung air conditioner clear error code 264?
A simple power reset is unlikely to permanently clear error code 264 because the fault is caused by the physical position of the sensor rather than a temporary electronic glitch. The error will typically return once the system restarts and checks the sensor readings again. The underlying positional issue must be corrected before the error will stay cleared.
How much does it cost to repair error code 264 on a Samsung air conditioner?
If the repair only requires repositioning and securing the existing sensor, labor costs may range from around 75 to 200 dollars depending on the technician and system accessibility. If the sensor itself needs replacement, parts and labor combined could range from 150 to 400 dollars or more, depending on the specific sensor and local service rates. Commercial or multi-zone systems may incur higher diagnostic fees due to their complexity.

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