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Error code reference

Samsung Air Conditioner Error Code qx

Error of temperature sensor in the indoor unit OPEN/SHORT (x = indoor unit address 0-F).

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What the qx error code actually means

Your Samsung air conditioner has detected a problem with the temperature sensor inside the indoor unit. This sensor tells the system what the room temperature is, and it is either not sending a signal or sending a bad one. The unit has stopped normal operation and needs the sensor inspected or replaced before it will work correctly again.

Diagnostic procedure

The full qx procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of qx

Ranked by how often they cause this code
  1. 1Failed thermistor
  2. 2Loose or disconnected sensor connector
  3. 3Damaged sensor wiring
  4. 4Moisture or corrosion at sensor or connector
  5. 5Faulty indoor unit control board

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Questions people ask about qx

What does qx mean on a Samsung air_conditioner?
The Qx error code on a Samsung air conditioner indicates an open or short circuit fault with the temperature sensor (thermistor) in the indoor unit. The letter x in the code is a hexadecimal digit from 0 to F that identifies the specific indoor unit address reporting the problem. The system cannot read a valid temperature and has stopped normal operation as a result. The sensor, its wiring, and its connector are the primary areas to inspect.
Is it safe to run my Samsung air conditioner with a Qx error active?
Running the unit with an active Qx error is not recommended. The system relies on the indoor temperature sensor to regulate operation, and without valid sensor data it cannot control cooling or heating accurately. Continued operation could result in the unit running outside safe parameters, potentially causing compressor stress or inadequate climate control. It is best to resolve the fault before returning the unit to regular service.
Will resetting my Samsung air conditioner clear the Qx error code?
A power reset may temporarily clear the Qx error if the fault was caused by a transient condition such as a momentarily loose connector. However, if the thermistor, wiring, or control board has a genuine defect, the code will return once the system restarts and re-checks the sensor. A reset should not be treated as a permanent fix. The underlying cause must be diagnosed and corrected to prevent the fault from recurring.
Can I fix the Qx error on my Samsung air conditioner myself?
A knowledgeable DIYer can start by checking whether the sensor connector is fully seated and the wiring is undamaged, as these are the simplest fixes and require no parts. Testing the thermistor with a multimeter requires basic electronics knowledge but is achievable without special tools. Replacing the thermistor itself is a straightforward repair if the correct part is sourced. However, if the control board is suspected, professional diagnosis is recommended to avoid unnecessary parts replacement.
How much does it cost to repair a Qx error on a Samsung air conditioner?
If the fix is simply reseating a loose connector, the repair may cost nothing beyond a service call fee, which typically ranges from $50 to $150. Replacing a thermistor is a low-cost repair with parts generally ranging from $10 to $40, plus labor. If the control board needs replacement, costs are significantly higher, typically ranging from $200 to $600 or more depending on the unit model and labor rates in your area.

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