mypros+
Error code reference

Samsung Air Conditioner Error Code E347

Motor wire of outdoor unit Fan2 is not connected.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E347 error code actually means

Your air conditioner's outdoor unit has two fans, and the system is detecting that the wiring to the second fan motor is not properly connected. This is not necessarily a broken motor, but the unit cannot confirm the fan is wired correctly and has stopped normal operation as a safety precaution. A technician will need to inspect the wiring in the outdoor unit to locate and fix the disconnected or faulty wire.

Diagnostic procedure

The full E347 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E347 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E347

Ranked by how often they cause this code
  1. 1Disconnected motor wire connector
  2. 2Broken or damaged wire in the harness
  3. 3Loose or corroded connector pin
  4. 4Outdoor unit Fan2 motor failure
  5. 5Outdoor unit control board fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E347

What does E347 mean on a Samsung air_conditioner?
E347 means the outdoor unit's second fan motor (Fan2) wire is detected as not connected. The system monitors the wiring to each outdoor fan motor, and this code appears when it cannot confirm a proper electrical connection to Fan2. The unit will typically restrict or stop operation to protect the compressor from overheating due to inadequate condenser airflow.
Is it safe to run my air conditioner with the E347 error active?
Running the unit with E347 active is not advisable. If Fan2 is non-functional, the condenser coil will not receive adequate airflow, causing the compressor to operate under high head pressure and thermal stress. This can lead to compressor damage, which is significantly more expensive to repair than fixing a wiring issue. The system may shut itself down automatically, but you should not attempt to bypass this protection.
How much does it cost to repair the E347 error on a Samsung air conditioner?
Repair costs depend on the root cause. If the fix is simply reseating a disconnected connector, labor costs alone may range from around 75 to 150 dollars for a service call. If wiring needs to be repaired or replaced, costs may rise to 150 to 300 dollars. If the Fan2 motor has failed and requires replacement, the total cost including parts and labor can range from 250 to 600 dollars or more depending on the specific model and part availability.
Can I fix E347 myself, or do I need a technician?
If you are comfortable working around electrical components, you can visually inspect the outdoor unit for an obviously loose or unplugged connector on the Fan2 motor wiring harness. However, diagnosing a broken wire or failed motor requires continuity testing with a multimeter, and accessing internal components of the outdoor unit involves exposure to capacitors that can retain dangerous charge. A qualified technician is recommended for anything beyond a visual connector check.
Will resetting my Samsung air conditioner clear the E347 error?
A reset may temporarily clear the displayed error code, but E347 will return if the underlying wiring issue has not been corrected. The control board will re-detect the open circuit on the Fan2 motor wire each time the system attempts to operate the fan. A permanent resolution requires physically inspecting and repairing the wiring or replacing the affected component.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass