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Error code reference

Samsung Air Conditioner Error Code E264

Fixed compressor 3 discharge temperature sensor breakaway

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What the E264 error code actually means

Your air conditioner has detected that one of its temperature sensors, located on compressor 3, is reading a very different temperature than expected compared to another compressor in the same system. This usually means the sensor has come loose from the pipe it is supposed to be touching. A technician can often fix this quickly by clipping the sensor back into place.

Diagnostic procedure

The full E264 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if the corresponding compressor discharge temperature sensor is separated; reassemble and adjust.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E264

Ranked by how often they cause this code
  1. 1Discharge sensor physically separated from pipe
  2. 2Loose or damaged sensor retaining clip
  3. 3Faulty discharge temperature sensor
  4. 4Damaged wiring harness or connector
  5. 5Control board input fault

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Questions people ask about E264

What does E264 mean on a Samsung air conditioner?
E264 indicates that the discharge temperature reading from fixed compressor 3 differs from the digital compressor discharge temperature by more than 40 degrees Celsius. Samsung systems monitor this differential to detect sensor problems in multi-compressor configurations. The fault most commonly occurs when the fixed compressor 3 discharge temperature sensor has physically separated from its mounting on the discharge pipe. The system flags this condition to prevent operating on unreliable temperature data.
Is it safe to keep running my air conditioner with error code E264 active?
Continuing to operate the system while E264 is active is not recommended. The fault means the control system cannot accurately monitor fixed compressor 3 discharge temperatures, which could allow the compressor to operate outside safe thermal limits without triggering protective shutdowns. Addressing the fault promptly reduces the risk of compressor damage.
How much does it cost to repair a Samsung air conditioner showing E264?
If the repair only involves reseating a separated sensor, the cost is typically limited to a diagnostic service call, which generally ranges from $75 to $150 depending on your location and the service provider. If the sensor itself needs replacement, parts and labor combined typically range from $150 to $350. Control board replacement, if required, can push total costs into the $400 to $700 range or higher for commercial multi-compressor systems.
How do I fix error code E264 on my Samsung air conditioner?
Start by locating the fixed compressor 3 discharge temperature sensor on the discharge line and checking whether it has come loose from its mounting clip or clamp. If it has separated, reseat it firmly against the pipe and secure the retaining hardware, then restart the unit to see if the fault clears. If the sensor is properly positioned and the error persists, test the sensor resistance and inspect the wiring harness for damage before considering sensor or board replacement.
Will resetting my Samsung air conditioner clear the E264 error?
A power reset may temporarily clear the E264 code, but it will return quickly if the underlying problem has not been corrected. Because the fault is triggered by an ongoing temperature differential between two sensors, the system will detect the discrepancy again as soon as both compressors are running. The physical sensor connection or sensor condition must be corrected for the fault to clear permanently.

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