mypros+
Error code reference

Samsung Air Conditioner Error Code P424

Outdoor unit EEV close 3 self diagnosis error.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the P424 error code actually means

Your Samsung air conditioner has detected a problem with a small motorized valve in the outdoor unit that controls refrigerant flow. The system tested this valve three times and found it was not closing properly each time. This issue needs a technician to inspect the valve and related wiring before the system can operate normally again.

Diagnostic procedure

The full P424 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock P424 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of P424

Ranked by how often they cause this code
  1. 1Faulty EEV stepper motor coil
  2. 2Mechanically seized EEV valve body
  3. 3Wiring harness or connector fault
  4. 4Failed outdoor unit PCB
  5. 5Refrigerant system contamination

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about P424

What does P424 mean on a Samsung air conditioner?
P424 indicates that the outdoor unit Electronic Expansion Valve (EEV) failed its close self-diagnosis routine three consecutive times. The outdoor control board commands the EEV to close and checks for confirmation, but the expected response was not detected. This points to a fault in the EEV coil, the valve body itself, the wiring harness, or the outdoor PCB.
Is it safe to keep running my air conditioner with a P424 error?
It is not advisable to continue operating the unit with this fault active. An EEV that cannot close properly can allow uncontrolled refrigerant flow, which may stress the compressor or cause system inefficiency. Samsung's diagnostic system flags this after three failures specifically to prevent potential damage, so the system should remain off until the fault is resolved.
How much does it cost to repair a P424 error on a Samsung air conditioner?
Repair costs vary depending on the root cause. EEV coil replacement is generally the least expensive component fix, while full EEV valve assembly replacement or outdoor PCB replacement will cost more. Including labor, total repair costs can range from around $150 to $600 or more depending on the specific part required, local labor rates, and whether refrigerant recovery or recharge is needed.
Can I fix the P424 error myself?
Most of the causes behind P424 require access to the outdoor unit's refrigerant components or control board, which should be handled by a licensed HVAC technician. A knowledgeable DIYer can inspect the EEV wiring harness and connector for obvious damage or corrosion, but coil testing, valve replacement, and PCB diagnosis typically require specialized tools and refrigerant handling certification.
Will resetting my Samsung air conditioner clear the P424 error?
A power reset may temporarily clear the fault code, but if the underlying problem with the EEV or its wiring persists, the error will return during the next self-diagnostic cycle. Because P424 represents a third-occurrence failure, the fault is likely persistent rather than intermittent. A reset alone is not a repair and should not be relied upon as a solution.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass