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Error code reference

Samsung Air Conditioner Error Code 231

COND OUT main temperature sensor error (Open/Short)

COND OUT main temperature sensor error (Open/Short) - error level over 4.9V (-50C) or below 0.4V (93C).

First step from the service manual

Check connection part of COND OUT temp sensor circuit; check wire breaking and connector PCB connection status.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 231 means on a Samsung air conditioner

Error code 231 on a Samsung air conditioner indicates a fault in the COND OUT (condenser outlet) main temperature sensor circuit. The control PCB monitors the voltage signal from this sensor continuously, and when the signal falls outside the acceptable operating window, the unit flags an error. Specifically, the fault triggers when the sensor circuit reads above 4.9V, which corresponds to an indicated temperature below -50 degrees Celsius, or below 0.4V, which corresponds to an indicated temperature above 93 degrees Celsius. Neither condition represents a realistic operating temperature, so the control board interprets either reading as a sensor or wiring fault rather than an actual thermal event.

The COND OUT temperature sensor is a negative temperature coefficient (NTC) thermistor positioned at the condenser outlet. As temperature rises, resistance falls, which causes the voltage signal sent to the PCB to drop proportionally. An open circuit in the sensor wiring causes the signal voltage to rail high (over 4.9V), mimicking an impossibly cold reading. A short circuit causes the voltage to collapse toward zero (below 0.4V), mimicking an impossibly hot reading. Both conditions prevent the unit from accurately monitoring refrigerant or coil temperatures at the condenser outlet, which is critical for capacity control and protection logic.

The most likely causes include a broken wire in the sensor harness, a corroded or unseated connector at either the sensor end or the PCB, a failed thermistor with an internal open or short, or physical damage to the sensor body from vibration or corrosion. The first diagnostic step is to inspect all wiring and connectors in the COND OUT sensor circuit before condemning the sensor itself, since connector issues are frequently the root cause.

Source: manufacturer service documentation.

Common causes of 231

  1. 01

    Loose or corroded sensor connector

    Wiring / connection

    A poorly seated or corroded connector at the PCB or at the sensor itself can interrupt the signal, causing the voltage to read out of the valid range. Inspect all connectors in the COND OUT sensor circuit for corrosion, bent pins, or incomplete seating.

  2. 02

    Broken or damaged sensor wiring

    Wiring / connection

    A broken wire in the sensor harness creates an open circuit that drives the signal voltage above 4.9V. Visually trace the wiring from the sensor to the PCB and check for cuts, pinched sections, or breaks near routing clips and vibrating components.

  3. 03

    Failed NTC thermistor (open circuit)

    Part replacement

    The thermistor itself can fail internally, resulting in an open circuit that causes the signal to rail high. After confirming wiring integrity, measure the sensor resistance across its terminals and compare against the expected resistance curve for the operating temperature.

  4. 04

    Failed NTC thermistor (short circuit)

    Part replacement

    An internal short within the thermistor pulls the signal voltage below 0.4V. This is less common than an open failure but produces an equally definitive fault. A shorted sensor will typically read near-zero resistance regardless of temperature.

  5. 05

    PCB input circuit fault

    Part replacement

    If the wiring and sensor both test correctly, the fault may lie in the sensor input circuit on the control PCB itself. Damaged pull-up resistors or failed input components on the board can produce out-of-range voltage readings even with a good sensor connected.

See the test procedure for each cause

Frequently asked questions about 231

What does 231 mean on a Samsung air conditioner?
Error code 231 indicates a fault in the COND OUT main temperature sensor circuit. The control board has detected a signal voltage either above 4.9V (corresponding to below -50 degrees Celsius) or below 0.4V (corresponding to above 93 degrees Celsius), both of which fall outside the valid sensor range. This typically points to a wiring break, a bad connector, or a failed sensor rather than an actual extreme temperature condition.
Can I fix error code 231 myself?
Some causes of error 231 are within reach of a careful DIYer. You can inspect the sensor wiring for visible damage and check that all connectors in the COND OUT sensor circuit are fully seated and free of corrosion without special tools. If the wiring and connectors look good, testing the thermistor requires a multimeter to measure resistance. Replacing a sensor or diagnosing a PCB fault is best handled by a qualified technician, especially since the work involves the refrigerant-side components of the unit.
Is it safe to run my Samsung air conditioner with error code 231 active?
Operating the unit with error 231 active is not recommended. The COND OUT sensor provides data the control system uses for capacity management and protection against overheating or refrigerant issues at the condenser. Without a valid signal from this sensor, the unit cannot properly protect the compressor and related components, which risks more serious and costly damage over time.
How much does it cost to repair error code 231 on a Samsung air conditioner?
If the fix is simply reseating a loose connector, there may be no parts cost and only a service call fee, which typically runs in the range of $75 to $150 depending on your location. Replacing the COND OUT temperature sensor itself usually costs between $20 and $80 for the part, plus labor. If the fault has caused damage to the control PCB, board replacement can range from $150 to $400 or more depending on the model.
Will resetting my Samsung air conditioner clear error code 231?
A power reset may temporarily clear the error display, but the code will return as soon as the control board reads the sensor signal again and detects it is still out of range. Because error 231 reflects an ongoing hardware fault in the sensor circuit, the underlying wiring, connector, or sensor issue must be physically corrected before the error will stay cleared.

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