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Error code reference

Samsung Air Conditioner Error Code E309

Fixed capacity compressor 2 discharge sensor error OPEN/SHORT

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What the E309 error code actually means

Your Samsung air conditioner has detected a problem with a temperature sensor that monitors one of its compressors in the outdoor unit. The sensor is either reading a temperature that is impossibly high or impossibly low, which usually means the sensor itself is faulty or its wiring has come loose or been damaged. The system has shut down that compressor to protect it until the sensor issue is resolved.

Diagnostic procedure

The full E309 procedure

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1
First diagnostic step
Check if sensor connector is separated from PCB; measure resistance.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E309

Ranked by how often they cause this code
  1. 1Disconnected sensor connector at the PCB
  2. 2Failed or out-of-range NTC thermistor
  3. 3Damaged sensor wiring harness
  4. 4Corroded or oxidized connector terminals
  5. 5Faulty outdoor unit PCB

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Questions people ask about E309

What does E309 mean on a Samsung air conditioner?
E309 indicates a discharge temperature sensor error on fixed capacity compressor 2 in the outdoor unit. The system has detected a sensor signal voltage either above 4.95V (indicating an open circuit or temperature reading below -30 degrees Celsius) or below 0.5V (indicating a short circuit or temperature reading above 151 degrees Celsius). This fault is only detected when outdoor temperatures are above -10 degrees Celsius. The unit will not operate the affected compressor safely until the fault is resolved.
Is it safe to keep running my air conditioner with an E309 error?
No. The discharge temperature sensor is a primary protection device for the compressor. Without a reliable reading from this sensor, the system cannot detect a compressor overheating condition, which can lead to compressor failure or refrigerant system damage. Samsung's control system raises E309 to halt operation of the affected compressor for this reason. Do not attempt to bypass the error or force the unit to run.
How much does it cost to repair an E309 error on a Samsung air conditioner?
Repair costs depend on what has failed. If only the sensor connector needs reseating, costs are limited to a service call fee, typically in the range of $75 to $150. A replacement discharge temperature sensor for the outdoor unit generally costs between $20 and $80 for the part, plus labor. If the outdoor unit PCB needs replacement, total costs including parts and labor can range from $300 to $700 or more depending on the model and availability.
Can I fix E309 myself or do I need a technician?
Some steps, such as checking whether the sensor connector has come loose and reseating it, can be done by a capable DIYer who is comfortable working in the outdoor unit with the power off. However, measuring sensor resistance accurately, tracing wiring faults, and replacing sensors or PCBs in a refrigerant system requires proper tools and in most regions a licensed technician. If basic connector inspection does not resolve the error, professional service is recommended.
Will resetting the air conditioner clear the E309 error?
A power reset may temporarily clear the error display, but if the underlying fault with the discharge sensor, its wiring, or its connector has not been corrected, the error will return once the unit resumes operation and the outdoor temperature is above -10 degrees Celsius. A reset is only useful as a final step after the sensor and wiring have been inspected and repaired.

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