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Error code reference

Samsung Air Conditioner Error Code P702

Outdoor unit protection control low-level risk; indoor unit EEV opening error.

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What the P702 error code actually means

Your Samsung air conditioner has detected a problem with a valve inside the indoor unit that controls how refrigerant flows through the system. This valve is not opening properly, which is also causing the outdoor unit to enter a protective mode to avoid damage. The system has shut down or reduced operation to protect itself until the issue is resolved.

Diagnostic procedure

The full P702 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P702

Ranked by how often they cause this code
  1. 1EEV stepper motor coil failure
  2. 2Loose or damaged EEV wiring harness
  3. 3Indoor unit PCB fault
  4. 4Refrigerant circuit contamination or blockage
  5. 5Low refrigerant charge contributing to protection trigger

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Questions people ask about P702

What does P702 mean on a Samsung air_conditioner?
P702 indicates two related faults occurring together: an outdoor unit protection control event at a low-level risk level, and an indoor unit electronic expansion valve (EEV) opening error. The EEV regulates refrigerant flow into the indoor coil, and when it fails to open correctly, the outdoor unit protection system responds to the resulting abnormal operating conditions. Both sides of the fault need to be diagnosed to resolve the code.
Is it safe to keep running my air conditioner with a P702 error?
It is not advisable to continue operating the unit with P702 active. The outdoor unit protection control has engaged because operating conditions are outside normal parameters. Continuing to run the system under these conditions risks damaging the compressor or other refrigerant circuit components, which would result in significantly higher repair costs.
Will resetting my Samsung air conditioner clear the P702 error?
A power reset may temporarily clear the code and allow the unit to restart, but if the underlying EEV or wiring fault has not been corrected, the P702 error will return, often quickly. Resetting without repair is not a solution and can mask a developing problem that causes additional component damage over time. The root cause should be diagnosed and repaired before relying on the unit for normal operation.
Can I fix Samsung error P702 myself?
Some basic checks, such as inspecting the EEV wiring harness for loose or corroded connectors, can be performed without specialized tools. However, testing the EEV coil resistance, diagnosing the indoor PCB output, and checking refrigerant pressures require electrical meters and refrigerant gauges. If the EEV or PCB needs replacement, a qualified HVAC technician should perform the work, especially any repair involving the refrigerant circuit.
How much does it cost to repair a Samsung air conditioner P702 error?
Repair costs depend on which component is at fault. An EEV coil replacement is typically in the range of $150 to $350 including parts and labor. If the indoor control board requires replacement, costs can range from $250 to $600 or more. If a refrigerant leak is involved, adding refrigerant and repairing the leak can add $200 to $500 to the total. A diagnostic visit is usually needed first to identify the specific failed component.

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