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Error code reference

Samsung Air Conditioner Error Code 308

Suction temperature sensor error (Open/Short)

Suction temperature sensor error (Open/Short) - connector dislocation, wire breaking, or defective sensor.

First step from the service manual

Check if suction sensor wire is broken; check suction sensor connection circuit and sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 308 means on a Samsung air conditioner

Samsung air conditioner error code 308 indicates a fault in the suction temperature sensor circuit. The suction temperature sensor monitors the refrigerant temperature at the suction line, which is the low-pressure side of the system where refrigerant returns to the compressor as a gas. This data is critical for the control board to regulate compressor operation, prevent liquid slugging, and optimize overall system efficiency. When the control board detects a signal outside the expected resistance range, either too high (open circuit) or too low (short circuit), it triggers error code 308 and may shut down the unit to prevent damage.

The three primary fault conditions are connector dislocation, wire breakage, and a defective sensor. Connector dislocation means the sensor's harness plug has partially or fully pulled away from its mating connector on the control board or intermediate harness. Wire breakage is a physical break in the sensor wiring, which creates an open circuit and causes the board to read an abnormally high resistance value. A defective sensor means the thermistor element inside the sensor has failed, either drifting out of its calibrated resistance range or failing completely in an open or shorted state.

Diagnosis should begin at the wiring harness. Inspect the suction sensor connector for secure seating and signs of corrosion or bent pins. If the connector is intact, use a multimeter to measure the sensor's resistance across its terminals and compare the reading to the temperature-resistance curve specified for the unit. A reading of infinite resistance confirms an open circuit, while near-zero resistance indicates a short. If wiring and connector check out, the sensor itself should be replaced.

Source: manufacturer service documentation.

Common causes of 308

  1. 01

    Disconnected or loose sensor connector

    Wiring / connection

    The suction temperature sensor harness plug may have vibrated loose or pulled away from its connection point. Inspect the connector for secure seating and check for bent or corroded pins.

  2. 02

    Broken sensor wire

    Part replacement

    A break in the sensor wiring creates an open circuit, causing the control board to read abnormally high resistance. Visually inspect the wire along its entire length for pinched, frayed, or severed sections.

  3. 03

    Defective suction temperature sensor

    Part replacement

    The thermistor inside the sensor can fail in an open or shorted state, or drift outside its calibrated resistance range. Testing with a multimeter and comparing the resistance reading to the expected value at a known temperature will confirm sensor failure.

  4. 04

    Corroded or damaged connector terminals

    Wiring / connection

    Moisture exposure can corrode the terminals inside the sensor connector, increasing resistance and causing intermittent or permanent faults. Check terminals for oxidation or greenish discoloration and clean or replace as needed.

See the test procedure for each cause

Frequently asked questions about 308

What does 308 mean on a Samsung air conditioner?
Error code 308 on a Samsung air conditioner indicates a suction temperature sensor error. The control board has detected an open or short circuit condition in the sensor that monitors refrigerant temperature on the low-pressure return line. The fault is caused by a disconnected connector, a broken wire, or a failed sensor. The unit will typically stop operating until the fault is resolved.
Can I fix Samsung error code 308 myself?
Some causes of error code 308 can be addressed without professional help, such as reseating a loose sensor connector or inspecting wiring for obvious damage. However, if the sensor itself has failed or wiring needs to be replaced, a technician with access to the correct parts and a multimeter is recommended. Any work that involves refrigerant or internal electrical components should be performed by a qualified technician.
Will resetting the air conditioner clear error code 308?
A power reset may temporarily clear the error display, but if the underlying fault in the suction sensor circuit is still present, the code will return as soon as the unit restarts and attempts to read the sensor. A reset alone is not a repair and should only be used as part of the diagnostic process to confirm whether the fault is intermittent or persistent.
Is it safe to run a Samsung air conditioner with error code 308 active?
It is not advisable to continue running the unit with error code 308 active. The suction temperature sensor provides data that the control board uses to protect the compressor from liquid refrigerant slugging and other damaging conditions. Operating without a functioning sensor removes that protection and could lead to compressor damage over time.
How much does it cost to repair Samsung error code 308?
If the fix is simply reseating a loose connector, there may be no parts cost, though a service call fee typically applies. If the suction temperature sensor needs to be replaced, parts and labor costs together generally range from $75 to $250 depending on the model and local labor rates. Wiring harness repairs can vary further depending on the extent of the damage.

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