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Error code reference

Samsung Air Conditioner Error Code P402

High temperature of COND sensor-condensate temperature of compressor reaches 67°C; system down on 6th detection.

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What the P402 error code actually means

Your air conditioner's outdoor unit is getting too hot and the system has shut itself off to prevent damage. This usually happens when something is blocking the airflow around the outdoor unit, such as leaves, dirt buildup, or objects placed too close to the unit. The system waited until this problem occurred six times before shutting down completely.

Diagnostic procedure

The full P402 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for obstacles at the air inlet/outlet of outdoor unit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P402

Ranked by how often they cause this code
  1. 1Blocked air inlet or outlet on outdoor unit
  2. 2Dirty or fouled condenser coil
  3. 3Refrigerant charge issue
  4. 4Condenser fan motor or blade failure
  5. 5Faulty COND temperature sensor

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Questions people ask about P402

What does P402 mean on a Samsung air conditioner?
P402 means the condensate temperature sensor on the compressor has detected a temperature at or above 67°C, indicating the outdoor unit is overheating. The system is designed to tolerate this condition up to five times before initiating a full shutdown on the sixth detection. The code is a thermal protection response intended to prevent compressor damage. In most cases the cause is restricted airflow or a dirty condenser coil at the outdoor unit.
Is it safe to keep running my air conditioner when P402 appears?
No. P402 indicates that the compressor is being exposed to excessive heat, and continuing to operate the system under these conditions risks permanent compressor damage. The unit shuts itself down on the sixth detection specifically to prevent this outcome. The underlying cause should be identified and corrected before restarting the system.
How much does it cost to repair a P402 error on a Samsung air conditioner?
Repair costs depend heavily on the root cause. A professional coil cleaning service typically ranges from around $75 to $200. Condenser fan motor replacement generally falls between $150 and $400 including parts and labor. Refrigerant diagnosis and recharge can range from $150 to $500 or more depending on refrigerant type and the amount required. Sensor replacement is usually one of the lower-cost repairs, often in the $100 to $250 range.
Can I fix P402 myself, or do I need a technician?
Some causes of P402 can be addressed without a technician, including clearing debris from around the outdoor unit, removing nearby obstructions, and rinsing a dirty condenser coil. If these steps do not resolve the issue, problems such as a refrigerant charge imbalance, a failing fan motor, or a defective sensor require professional tools and certification to diagnose and repair safely.
Will resetting my Samsung air conditioner clear the P402 error?
A power cycle or reset may clear the active fault and allow the unit to restart, but it will not resolve the underlying cause. If the airflow restriction, coil fouling, or other contributing factor is still present, the condensate temperature will rise again and the system will eventually shut down again. Clearing the code without fixing the root cause risks accelerating compressor wear.

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