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Error code reference

Samsung Air Conditioner Error Code 17

Outdoor unit outdoor temperature sensor error (open or short).

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What the 17 error code actually means

Your Samsung air conditioner's outdoor unit has a small temperature sensor that is not working correctly. The system cannot read the outside air temperature, so it has shut down or restricted operation to protect itself. A technician will need to test or replace the sensor or its wiring to get the unit running again.

Diagnostic procedure

The full 17 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check outdoor temperature sensor resistance at PIN#1,2 of CN51 on outdoor control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 17

Ranked by how often they cause this code
  1. 1Failed outdoor temperature sensor (thermistor)
  2. 2Corroded or damaged connector at CN51
  3. 3Damaged sensor wiring harness
  4. 4Moisture intrusion into sensor housing
  5. 5Faulty outdoor control board

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Questions people ask about 17

What does 17 mean on a Samsung air conditioner?
Error code 17 on a Samsung air conditioner indicates an outdoor ambient temperature sensor fault on the outdoor unit. The control board has detected either an open circuit or a short circuit at the sensor connected to PIN#1 and PIN#2 of connector CN51. This prevents the system from accurately reading outdoor air temperature, which is required for safe and efficient operation. The unit will restrict or stop operation until the fault is corrected.
Is it safe to run my Samsung air conditioner with error code 17 active?
Running the unit while error code 17 is active is not recommended. The outdoor temperature sensor informs critical control decisions including compressor protection and defrost cycle management. Without a valid sensor signal, the system may operate outside safe parameters or may already be locked out. Continued operation in a faulted state could lead to compressor damage or reduced equipment lifespan.
Will resetting my Samsung air conditioner clear error code 17?
A power reset may temporarily clear the error code from the display, but the fault will return as soon as the control board re-checks the sensor signal at CN51. Error code 17 reflects an actual hardware problem with the sensor or its wiring, not a transient software glitch. The underlying cause must be diagnosed and repaired for the code to clear permanently.
Can I fix Samsung error code 17 myself?
A knowledgeable DIYer can perform basic checks such as inspecting the wiring harness for visible damage and examining the connector at CN51 for corrosion. However, accurately diagnosing the fault requires a multimeter to test thermistor resistance values. Replacing the thermistor sensor is a straightforward repair once the correct part is sourced, but any work involving the control board or refrigerant system should be handled by a certified technician.
How much does it cost to repair Samsung error code 17?
If only the outdoor temperature sensor needs replacement, parts typically range from $15 to $60 depending on the model, and labor costs for a service visit generally range from $80 to $200. If the outdoor control board is at fault, parts alone can range from $100 to $350 or more. Getting a diagnostic visit first is advisable so the technician can pinpoint the failed component before ordering parts.

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