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Error code reference

Samsung Air Conditioner Error Code P423

Outdoor unit EEV close 2 self diagnosis error.

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What the P423 error code actually means

Your Samsung air conditioner has detected a problem with a valve in the outdoor unit that controls how refrigerant flows through the system. The unit ran a self-check and found that this valve is not closing properly when it should. This needs to be looked at by a technician because it can affect cooling performance and could cause further damage if the system keeps running.

Diagnostic procedure

The full P423 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P423

Ranked by how often they cause this code
  1. 1Failed EEV stepping motor
  2. 2Wiring harness fault between EEV and control board
  3. 3Debris or contamination obstructing the valve needle
  4. 4Outdoor unit control board failure
  5. 5Mechanical binding within the EEV body

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Questions people ask about P423

What does P423 mean on a Samsung air conditioner?
P423 is a self-diagnosis error indicating that the outdoor unit's Electronic Expansion Valve failed its close position 2 test. The EEV controls refrigerant flow through the system, and during the self-check routine, the unit confirmed that the valve is not reaching or holding the required closed position. This error requires inspection of the EEV, its wiring, and the outdoor control board.
Is it safe to keep running my air conditioner with a P423 error?
Continuing to operate the unit with a P423 error is not advisable. A malfunctioning EEV can cause incorrect refrigerant pressures, which may lead to compressor overload or damage over time. The system may still run in some cases, but performance will be degraded and the risk of more costly damage increases.
Will resetting the air conditioner clear the P423 error?
A power reset may temporarily clear the error code if it was triggered by a transient signal issue, but the code will return if the underlying fault with the EEV, wiring, or control board has not been resolved. Resetting the unit without diagnosing the root cause is not a permanent fix and does not address the mechanical or electrical problem that triggered P423.
Can I fix the P423 error myself?
Some wiring checks, such as inspecting the EEV connector for loose or corroded pins, can be performed by a knowledgeable DIYer. However, replacing the EEV or the outdoor control board involves working with refrigerant and high-voltage components, which requires EPA Section 608 certification and proper tools. It is strongly recommended that a qualified HVAC technician handle the repair.
How much does it cost to repair a P423 error on a Samsung air conditioner?
Repair costs vary depending on the root cause. EEV replacement parts and labor typically range from around $200 to $600, while an outdoor control board replacement can range from $300 to $800 or more depending on the model and labor rates in your area. A technician diagnosis fee will usually apply before any parts cost is determined.

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