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Error code reference

Samsung Air Conditioner Error Code P403

COND DOWN due to SUMP control-condensate temperature reaches 95°C; system down on 6th detection.

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What the P403 error code actually means

Your Samsung air conditioner has shut itself down because it detected dangerously high temperatures in the outdoor unit, specifically in the area where heat is released outside. This happened repeatedly until the system reached its safety limit and turned off to prevent damage. The most common reason is that something is blocking airflow around the outdoor unit, such as overgrown plants, a fence, or accumulated debris.

Diagnostic procedure

The full P403 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for obstacles at the air inlet/outlet of outdoor unit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P403

Ranked by how often they cause this code
  1. 1Blocked air inlet or outlet on outdoor unit
  2. 2Dirty or fouled condenser coil
  3. 3Condenser fan motor failure or reduced airflow
  4. 4Incorrect refrigerant charge
  5. 5Poor installation location with excessive ambient heat

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Questions people ask about P403

What does P403 mean on a Samsung air conditioner?
P403 is a COND DOWN protection fault triggered when the condensate or sump temperature in the outdoor unit reaches 95 degrees Celsius. The system monitors this condition and shuts the unit down completely on the sixth detection event. It is a built-in safety mechanism designed to protect the compressor and refrigerant circuit from heat damage. The most common trigger is restricted airflow around the outdoor unit.
Will resetting the unit clear the P403 error?
Resetting the unit may temporarily clear the error and allow the system to restart, but the fault will return if the underlying cause is not corrected. The protection logic requires six detection events at 95C before forcing shutdown, so a reset only restarts that count. If the root cause is not resolved, the unit will reach its shutdown threshold again and display P403.
How much does it cost to repair a P403 error on a Samsung air conditioner?
Repair costs depend heavily on the root cause. If the fix is simply clearing debris or cleaning the condenser coil, costs may range from nothing to a modest service call fee of around 75 to 150 dollars. If the condenser fan motor needs replacement, parts and labor typically range from 200 to 450 dollars. Refrigerant-related repairs or component-level electrical diagnosis can push costs higher depending on the scope of work required.
Can I fix P403 myself or do I need a technician?
Some causes of P403 can be addressed without professional help, including clearing obstacles from around the outdoor unit, cleaning visible debris from the condenser coil exterior, and ensuring the unit has adequate clearance on all sides. However, if the airflow paths are clear and the error persists, a technician will be needed to test the condenser fan motor, check refrigerant pressures, and inspect the temperature sensing circuit.
Is it safe to keep using my air conditioner when P403 appears?
Operating the system repeatedly through P403 shutdowns without addressing the cause is not advisable. Sustained high sump temperatures can stress the compressor and refrigerant system components, potentially leading to more costly failures. The six-detection shutdown is a protective limit, and repeatedly forcing restarts without diagnosis risks damaging components that would otherwise remain serviceable.

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