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Error code reference

Samsung Air Conditioner Error Code E348

Lock error on Fan2 of outdoor unit.

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What the E348 error code actually means

Your air conditioner's outdoor unit has two fans, and the second fan has stopped spinning or is unable to spin properly. The system detected this problem and shut down to avoid damaging anything further. A technician will need to inspect the outdoor unit to find out whether the fan blade is blocked, the motor has failed, or a wiring issue is causing the problem.

Diagnostic procedure

The full E348 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of E348

Ranked by how often they cause this code
  1. 1Seized or failed Fan2 motor bearings
  2. 2Foreign object obstructing the fan blade
  3. 3Wiring harness or connector fault
  4. 4Fan2 motor winding failure
  5. 5Outdoor unit PCB or fan drive circuit failure

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Questions people ask about E348

What does E348 mean on a Samsung air conditioner?
E348 indicates a lock error on the second outdoor unit fan motor (Fan2). The control system detected that Fan2 has stalled or is unable to rotate as commanded. This causes the system to shut down to protect the motor and associated electronics from damage.
Is it safe to keep running my air conditioner when E348 is displayed?
No. The system typically shuts down automatically when E348 is triggered to prevent overheating of the fan motor and drive circuitry. Attempting to bypass or ignore the fault and force the unit to run could cause further damage to the outdoor unit electronics or motor windings.
How much does it cost to repair a Samsung air conditioner showing E348?
Repair costs vary depending on the root cause. Clearing a physical obstruction may cost only a service call fee, typically in the range of $75 to $150. Replacing the Fan2 motor can range from $150 to $400 or more depending on the model and labor involved. If the outdoor unit PCB needs replacement, costs can be higher, often in the $300 to $600 range including parts and labor.
Can I fix E348 myself, or do I need a technician?
A homeowner can safely check for visible obstructions around the outdoor unit fan blades with the unit powered off. However, diagnosing motor winding failures, wiring faults, and PCB issues requires electrical testing tools and knowledge of refrigeration systems, so most repairs beyond debris removal should be handled by a qualified technician.
Will resetting the unit clear the E348 error?
A power reset may temporarily clear the fault code, but if the underlying cause such as a seized motor, obstruction, or wiring fault is still present, the error will return quickly after the unit attempts to operate again. A reset alone does not fix the root problem and should only be used as part of a diagnostic process.

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