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Error code reference

Samsung Air Conditioner Error Code Ax

Breakaway of xth indoor unit EVAP IN sensor (x = indoor unit address).

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What the Ax error code actually means

Your Samsung air conditioner is showing that a temperature sensor inside one of the indoor units has come loose from its mounting position. This sensor measures the temperature of the refrigerant entering the indoor coil, and when it falls out of place, the system cannot read it correctly and shuts down to protect itself. A technician can usually fix this by clipping the sensor back into its proper position.

Diagnostic procedure

The full Ax procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check breakaway of indoor unit EVAP IN sensor and reassemble to correct.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Ax

Ranked by how often they cause this code
  1. 1Sensor dislodged from mounting clip
  2. 2Loose or disconnected wiring harness connector
  3. 3Damaged sensor lead wire
  4. 4Failed EVAP IN thermistor
  5. 5Incorrect indoor unit address assignment

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Questions people ask about Ax

What does Ax mean on a Samsung air conditioner?
The Ax error code indicates that the evaporator inlet temperature sensor on the xth indoor unit has become disconnected or has broken away from its mounting position. The x in the code represents the address of the specific indoor unit where the fault was detected. This sensor monitors incoming refrigerant temperature at the indoor coil, and the system cannot operate normally without a valid reading from it.
Is it safe to keep running my air conditioner with the Ax error code?
It is not recommended to continue running the system with this error active. Without a functioning EVAP IN sensor, the indoor unit cannot accurately regulate the refrigerant cycle, which can lead to frost buildup on the evaporator coil or other operational issues. The system may restrict or disable the affected unit to protect itself until the fault is resolved.
How much does it cost to repair the Ax error code on a Samsung air conditioner?
If the fix is simply reseating a dislodged sensor, the cost is primarily a service call fee, typically in the range of $75 to $150 depending on your area. If the sensor wire is damaged or the thermistor has failed and needs replacement, total repair costs including parts and labor generally range from $100 to $250. Costs can be higher for multi-unit systems where accessing the specific indoor unit requires additional work.
How do I fix the Ax error on my Samsung air conditioner?
Start by identifying the indoor unit with the address number matching x in the error code. Open the indoor unit's front panel and locate the EVAP IN sensor, which is clipped against the evaporator coil near the refrigerant inlet. Firmly reseat the sensor in its mounting clip and check that its wiring connector is fully plugged in. If the sensor lead or the sensor itself appears damaged, the component will need to be replaced before the error will clear.
Will resetting my Samsung air conditioner clear the Ax error code?
A simple reset will not permanently clear the Ax error if the underlying cause has not been corrected. The code will return as soon as the system powers up and attempts to read the disconnected or missing sensor. The sensor must be physically reseated or replaced, and the wiring connection verified, before the error will stay cleared.

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