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Error code reference

Samsung Air Conditioner Error Code E575

Setting the outdoor unit capacity option error

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What the E575 error code actually means

Your Samsung air conditioner is showing an error because the outdoor unit's capacity settings are not configured correctly or cannot be read by the system. This usually means there is a problem with the outdoor unit's control board or the way the indoor and outdoor units are communicating with each other. A technician will need to inspect the system to correct the configuration.

Diagnostic procedure

The full E575 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E575

Ranked by how often they cause this code
  1. 1Outdoor unit control board misconfiguration
  2. 2Incorrect replacement control board installed
  3. 3Communication wiring fault between indoor and outdoor units
  4. 4Corrupted or failed outdoor unit control PCB
  5. 5Incompatible indoor and outdoor unit pairing

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Questions people ask about E575

What does E575 mean on a Samsung air conditioner?
E575 indicates a capacity option configuration error on the outdoor unit. The system has detected that the outdoor unit's capacity settings are missing, corrupted, or do not match the expected configuration. This fault prevents the system from operating to avoid running at an incompatible capacity. A technician is typically needed to diagnose and correct the configuration.
Is it safe to keep using my Samsung air conditioner when E575 is displayed?
No, the system will typically shut down or refuse to operate when E575 is active because running with an incorrect capacity configuration could cause damage to components. It is best not to attempt to override the error and to have the unit inspected before resuming normal operation. Continuing to force the system on may worsen any underlying fault.
How much does it cost to repair a Samsung air conditioner showing E575?
Repair costs vary depending on the cause. If the fix involves only reprogramming the outdoor unit control board, labor costs are typically in the range of $75 to $200 depending on the technician and region. If the control board needs to be replaced, parts and labor combined can range from $200 to $600 or more depending on the unit's model and the board's price. Getting a diagnostic assessment first will help clarify the actual cost.
Can I fix error E575 on my Samsung air conditioner myself?
In most cases, E575 requires professional service because it involves inspecting and potentially reprogramming the outdoor unit's control board or correcting wiring between units. If the error appeared after a power outage, you can try resetting the unit by cutting power for a few minutes, but the fault is likely to return if there is an underlying hardware or configuration issue. A qualified technician with access to Samsung service tools should handle board reprogramming or replacement.
Will resetting my Samsung air conditioner clear the E575 error?
A power reset may temporarily clear E575 if the fault was caused by a brief communication interruption, but it will not resolve the underlying problem if the control board is misconfigured, faulty, or incompatible. The error will return once the system reinitializes and re-checks the capacity settings. A proper fix requires diagnosing the source of the configuration mismatch.

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