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Error code reference

Samsung Air Conditioner Error Code E320

Main cooling solenoid valve open error.

Main cooling solenoid valve open error.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
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What E320 means on a Samsung air conditioner

The E320 error code on a Samsung air conditioner indicates a main cooling solenoid valve open circuit fault. The solenoid valve is an electrically controlled valve within the refrigerant circuit that regulates the flow of refrigerant to the indoor unit or between stages in a multi-zone or heat pump system. An "open error" specifically means the control board has detected an open circuit condition in the solenoid valve coil, meaning electrical continuity through the coil has been lost entirely.

This type of fault typically originates in one of three areas: the solenoid valve coil itself, the wiring harness connecting the coil to the main control board, or the control board output circuit that drives the valve. A burned or broken coil will present infinite resistance when measured with a multimeter across its terminals, compared to the expected low resistance reading of a functioning coil. Damaged wiring, corroded connectors, or a broken pin in the harness can produce the same open circuit reading even when the coil itself is intact.

When this fault is active, the system cannot properly control refrigerant flow through the main cooling circuit, which will prevent normal cooling operation or cause the unit to shut down on a protective fault. The error will typically persist until the root cause is corrected and the fault is cleared from the control board. Technicians should inspect the solenoid valve coil resistance, check all wiring and connectors between the valve and the board, and verify the board output voltage during a commanded valve activation cycle.

Source: manufacturer service documentation.

Common causes of E320

  1. 01

    Failed solenoid valve coil

    Part replacement

    The coil inside the solenoid valve can burn out or break internally, creating an open circuit. This is confirmed by measuring infinite resistance across the coil terminals with a multimeter.

  2. 02

    Broken or damaged wiring harness

    Wiring / connection

    The wire leads running from the solenoid valve coil to the control board can break, fray, or disconnect at a connector. A visual inspection of the harness and a continuity test will identify any open wire.

  3. 03

    Corroded or loose connector

    Wiring / connection

    Moisture and vibration can cause the connector joining the solenoid valve wiring to the board to corrode or back out of its socket, interrupting the circuit. Inspect connectors for oxidation or loose pins.

  4. 04

    Faulty main control board output

    Part replacement

    If the control board's output driver for the solenoid valve circuit has failed, the board may incorrectly report or cause an open circuit condition even with a good coil and intact wiring. This is diagnosed after ruling out the coil and harness.

See the test procedure for each cause

Frequently asked questions about E320

What does E320 mean on a Samsung air conditioner?
The E320 code indicates a main cooling solenoid valve open circuit error. The control board has detected that the electrical circuit through the solenoid valve coil is broken or incomplete. This prevents the system from controlling refrigerant flow properly, and the unit will not operate normally until the fault is resolved.
Can I fix the E320 error myself?
Some causes of E320, such as a loose connector, can be addressed by a knowledgeable DIYer who is comfortable working with low-voltage electrical components. However, diagnosing a failed solenoid valve coil or a faulty control board requires a multimeter and familiarity with HVAC wiring. Any work involving the refrigerant circuit itself must be performed by a certified technician.
Is it safe to continue running my air conditioner with an E320 error?
It is not recommended to continue running the unit while E320 is active. The system cannot properly regulate refrigerant flow without a functioning solenoid valve, which can lead to ineffective cooling and potential stress on other components. Shut the unit off and have it inspected before resuming operation.
How much does it cost to repair a Samsung air conditioner E320 error?
Repair costs vary depending on the root cause. Replacing a solenoid valve coil typically ranges from around $80 to $250 including labor, while a control board replacement can range from $150 to $500 or more depending on the unit model. A diagnostic service call alone generally costs between $60 and $120.
Will resetting the air conditioner clear the E320 error?
A power reset may temporarily clear the error code from the display, but the fault will return if the underlying problem has not been corrected. The E320 code is generated by a real circuit fault, not a software glitch, so resetting without repairing the solenoid valve coil, wiring, or control board will not resolve the issue.

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