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Error code reference

Samsung Air Conditioner Error Code E573

Error due to using single type outdoor unit in a module installation.

Error due to using single type outdoor unit in a module installation.

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What E573 means on a Samsung air conditioner

The E573 error code on a Samsung air conditioner indicates a system configuration conflict: a single-type outdoor unit has been detected in an installation that requires a module-type outdoor unit. Samsung multi-zone and VRF-style systems are designed to operate with specific outdoor unit types, and when the control system identifies that the connected outdoor unit is a standalone single-type unit rather than a compatible modular unit, it triggers this fault to prevent improper operation. The error is essentially a mismatch between the outdoor unit hardware and the expected system architecture.

This type of error is fundamentally an installation or commissioning issue rather than a mechanical or electrical component failure. Module installations are designed to link multiple outdoor units together to serve larger or multi-zone indoor unit configurations. A single-type outdoor unit lacks the communication protocols, capacity staging logic, and inter-unit bus connections required for module operation. The control board detects this incompatibility during initialization or operation and raises E573 to halt normal function.

Resolving E573 requires verifying that the correct outdoor unit type is installed for the intended system configuration. Technicians should review the system design specifications to confirm which outdoor unit model is required for the module installation. If a single-type unit was installed in error, it must be replaced with the appropriate modular outdoor unit. Configuration settings in the control board or service menu should also be reviewed to ensure the system type is correctly defined.

Source: manufacturer service documentation.

Common causes of E573

  1. 01

    Wrong outdoor unit type installed

    Part replacement

    A single-type outdoor unit was physically installed in a system that requires a modular outdoor unit. This is the most direct cause and requires replacing the outdoor unit with the correct modular model.

  2. 02

    Incorrect system type configuration

    Wiring / connection

    The control board or service menu may have been configured for module operation when the system was actually set up with a single-type unit, or vice versa. Reviewing and correcting the configuration settings may resolve the conflict.

  3. 03

    Incorrect unit substitution during service

    Part replacement

    A previous repair or replacement may have substituted a single-type outdoor unit in place of the original modular unit without accounting for system compatibility. Check the model number of the installed outdoor unit against the original system design.

  4. 04

    Wiring or communication bus error

    Wiring / connection

    If the inter-unit communication wiring between outdoor units in a module setup is damaged or disconnected, the control system may fail to recognize the modular configuration and flag an incompatible unit type. Inspect all communication wiring between outdoor units.

See the test procedure for each cause

Frequently asked questions about E573

What does E573 mean on a Samsung air conditioner?
E573 indicates that a single-type outdoor unit has been detected in a system configured for module installation. Samsung module systems require specific modular outdoor units that support inter-unit communication and capacity staging. This error is triggered when the control system identifies a mismatch between the installed outdoor unit type and the expected system architecture. It is a configuration or installation error, not a mechanical failure.
Can I fix E573 on my Samsung air conditioner myself?
This error is not a typical homeowner repair. It involves system-level configuration and potentially replacing the outdoor unit with the correct modular type. A qualified HVAC technician with experience in Samsung multi-zone or VRF systems should diagnose the installation and determine whether the issue is a configuration setting or a hardware mismatch.
Is it safe to run my Samsung air conditioner with the E573 error showing?
The system will generally prevent normal operation when E573 is active, which is intentional. Running an incompatible outdoor unit in a module installation could cause control conflicts or improper capacity management. Do not attempt to bypass the error. Have the installation reviewed by a qualified technician before resuming operation.
How much does it cost to fix the E573 error on a Samsung air conditioner?
If the issue is only a configuration setting in the control board or service menu, costs are limited to a service call, typically in the range of $75 to $200 depending on location. If the outdoor unit itself needs to be replaced with the correct modular model, costs can range from several hundred to several thousand dollars depending on the unit capacity and installation complexity.
Will resetting my Samsung air conditioner clear the E573 error?
A simple power reset will not permanently clear E573 because the error is caused by an underlying hardware or configuration mismatch that persists across restarts. The control system will re-detect the incompatible outdoor unit type and re-trigger the fault. The root cause, either the wrong outdoor unit being installed or an incorrect system configuration setting, must be corrected before the error will clear.

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