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Error code reference

Samsung Air Conditioner Error Code E389

V-limit error on Fan2 of compressor.

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What the E389 error code actually means

Your Samsung air conditioner has detected a voltage problem with one of the fans that cools the compressor. The system shut down to prevent damage to the fan motor or other components. A technician will need to inspect the fan, its wiring, and the control electronics to find the root cause.

Diagnostic procedure

The full E389 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E389

Ranked by how often they cause this code
  1. 1Fan2 Motor Failure
  2. 2Faulty Motor Driver Board or Inverter Module
  3. 3Loose or Damaged Wiring Harness
  4. 4Failed Run Capacitor
  5. 5Control PCB Fault

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Questions people ask about E389

What does E389 mean on a Samsung air conditioner?
E389 is a V-limit error associated with Fan2 of the compressor section. It means the control system detected that the voltage on the Fan2 motor circuit went outside the acceptable operating boundary. The unit will restrict or shut down operation to protect the fan motor and compressor from thermal or electrical damage. A technician should inspect the Fan2 motor, its wiring, and the driver circuitry to resolve the fault.
Is it safe to keep running my air conditioner with error E389 active?
No. E389 indicates a voltage fault on the fan that cools the compressor. Running the system without a properly functioning compressor fan can cause the compressor to overheat, potentially leading to compressor failure, which is a very expensive repair. The unit should remain off until the fault is diagnosed and corrected.
How much does it cost to repair error E389 on a Samsung air conditioner?
Repair costs vary depending on which component has failed. A replacement fan motor or capacitor typically runs in the range of $80 to $250 for parts, while a motor driver board or control PCB can cost $150 to $500 or more. Adding labor charges, total repair costs commonly fall between $150 and $700 depending on the diagnosis, parts needed, and local service rates.
Can I fix error E389 myself?
Some basic checks, such as reseating wiring connectors and inspecting for visible damage to the Fan2 motor or its wiring, are within reach of a knowledgeable DIYer. However, replacing motor driver boards, inverter modules, or the fan motor itself involves working with high-voltage components and refrigerant-adjacent systems, which carries real safety risk. Professional service is strongly recommended for anything beyond a basic visual inspection.
Will resetting the unit clear error E389?
A power reset may temporarily clear the error code, but if the underlying fault with Fan2 or its drive circuit still exists, the code will return once the system attempts to operate. Resetting without repairing the root cause does not fix the problem and can increase the risk of further component damage.

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