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Error code reference

Samsung Air Conditioner Error Code 438

EVI EEV opening error.

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What the 438 error code actually means

Your Samsung air conditioner has detected a problem with a small valve that controls refrigerant flow in a specialized part of the system. The valve is not opening the way it should, which can affect heating performance. A technician will need to inspect the valve and its wiring to determine the cause.

Diagnostic procedure

The full 438 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if there is any problem with EVI EEV connector/coil mounted in the right position; check if there is any problem with the valve.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 438

Ranked by how often they cause this code
  1. 1EVI EEV coil improperly mounted or misaligned
  2. 2Damaged or loose EEV connector
  3. 3Failed EVI EEV coil
  4. 4Stuck or seized EVI EEV valve body
  5. 5Control board unable to drive the EEV

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Questions people ask about 438

What does 438 mean on a Samsung air conditioner?
Error code 438 indicates an EVI EEV opening error. The EVI (Enhanced Vapor Injection) Electronic Expansion Valve is not opening as expected, which disrupts refrigerant flow in a specialized injection circuit. This fault typically points to a problem with the valve coil, its connector, or the valve body itself.
Is it safe to run my Samsung air conditioner with error code 438 active?
Continuing to run the unit with this error is not recommended. The EVI circuit is part of the refrigerant system, and operating with a malfunctioning expansion valve can stress the compressor and other components. Turn off the unit and schedule a service call to prevent further damage.
How much does it cost to repair error code 438 on a Samsung air conditioner?
Repair costs vary depending on the root cause. If only the coil or connector needs replacement, costs are generally lower, typically in the range of $100 to $300 including labor. If the valve body requires replacement and refrigerant recovery and recharge are involved, costs can rise to $300 to $700 or more depending on the technician's rates and refrigerant prices in your area.
Can I fix error code 438 myself?
Some basic checks, such as verifying that the EEV coil is properly mounted and that the connector is fully seated and undamaged, can be performed without specialized tools. However, if the valve body itself has failed, replacement involves the sealed refrigerant system and requires a certified HVAC technician. Attempting to open refrigerant lines without certification is unsafe and illegal in most regions.
Will resetting the air conditioner clear error code 438?
A power reset may temporarily clear the fault display, but the error will return if the underlying problem with the EVI EEV is not resolved. The valve, coil, and connector need to be physically inspected and repaired or replaced before the system will operate without triggering the code again.

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