Samsung Air Conditioner Error Code 311
Liquid pipe (double pipe) temperature sensor error (Open/Short)
Liquid pipe (double pipe) temperature sensor error (Open/Short) - connector dislocation, wire breaking, or defective sensor.
First step from the service manual
Check if liquid pipe temp sensor wire is broken; check connection circuit and sensor.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for 311.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What 311 means on a Samsung air conditioner
Samsung air conditioner error code 311 indicates a fault in the liquid pipe temperature sensor circuit, specifically on a double-pipe refrigerant line configuration. This sensor monitors the temperature of the liquid refrigerant line and provides critical feedback to the control board for managing refrigerant flow, preventing flooding, and optimizing system efficiency. When the control board detects a signal outside the expected resistance range, either an open circuit or a short circuit condition, it triggers error code 311 and halts normal operation to prevent potential system damage.
The three root causes identified for this fault are connector dislocation, wire breakage, and a defective sensor itself. Connector dislocation occurs when the sensor harness plug becomes loose or partially unseated from the control board or sensor terminal, interrupting the signal. Wire breakage typically results from physical damage such as pinching, corrosion, or fatigue cracking along the sensor harness. A defective sensor means the thermistor element inside the sensor has failed internally, producing resistance values outside the acceptable operating range.
Diagnosis should begin by visually inspecting the liquid pipe temperature sensor wiring harness for any visible breaks, chafing, or loose connections. The sensor connector should be firmly reseated and the circuit tested with a multimeter to confirm continuity and verify sensor resistance values fall within the specification expected by the control board. If the wiring and connections check out, the sensor itself should be tested and replaced if it reads open, shorted, or out of range.
Source: manufacturer service documentation.
Common causes of 311
- 01
Loose or disconnected sensor connector
Wiring / connectionThe sensor harness plug may have vibrated loose from its terminal on the control board or sensor body. Reseating the connector firmly is the first step and sometimes resolves the error immediately.
- 02
Broken or damaged sensor wire
Part replacementThe wiring harness running to the liquid pipe temperature sensor may have a break, pinch point, or corrosion causing an open circuit. Inspect the full length of the wire for visible damage and confirm continuity with a multimeter.
- 03
Defective liquid pipe temperature sensor
Part replacementThe thermistor element inside the sensor may have failed internally, producing an open or shorted resistance reading. If wiring and connections are intact, test the sensor resistance and replace it if the values are out of range.
- 04
Corroded or damaged connector terminals
Part replacementMoisture intrusion can corrode the sensor connector pins, increasing resistance or breaking the circuit entirely. Inspect the connector terminals closely for oxidation, bent pins, or moisture damage.
Frequently asked questions about 311
What does 311 mean on a Samsung air conditioner?
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