mypros+
Error code reference

Samsung Air Conditioner Error Code 271

SUMP temperature digital sensor error (Open/Short)

SUMP temperature digital sensor error (Open/Short) - error level over 4.95V (-30C) or below 0.5V (151C).

First step from the service manual

Check connection part of SUMP temp digital sensor circuit; check for disconnected SUMP temperature power line and PCB connection.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for 271.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What 271 means on a Samsung air conditioner

Samsung air conditioner error code 271 indicates a fault in the SUMP temperature digital sensor circuit. The SUMP temperature sensor monitors the temperature of the sump area, which is a critical measurement point in certain refrigerant or condensate systems. The control PCB reads the sensor's output voltage continuously, and when that voltage rises above 4.95V or drops below 0.5V, the system interprets this as an open or short circuit condition respectively. A reading above 4.95V corresponds to a temperature below -30C, while a reading below 0.5V corresponds to a temperature above 151C, both of which fall outside the physically plausible operating range and signal a sensor or wiring fault rather than an actual temperature condition.

The error originates in the sensor signal circuit between the SUMP temperature sensor and the main PCB. An open circuit, such as a disconnected wire or a broken sensor element, will cause the voltage to float high toward the supply rail, triggering the over-voltage threshold. A short circuit, where the signal line contacts ground or another conductor, collapses the voltage toward zero and triggers the under-voltage threshold. Connector corrosion, damaged wiring harnesses, and failed sensor elements are the most frequent causes of these out-of-range voltage conditions.

Diagnosis should begin at the physical connection between the SUMP temperature sensor and the PCB. Inspect the connector pins for corrosion, bent terminals, or incomplete seating. Verify that the power supply line to the sensor is intact and delivering the correct reference voltage. If wiring and connections check out, resistance testing of the sensor itself can confirm whether the sensor element has opened or shorted internally. A failed sensor will need replacement, while wiring faults can often be repaired without replacing the sensor.

Source: manufacturer service documentation.

Common causes of 271

  1. 01

    Disconnected or loose sensor connector

    Wiring / connection

    The connector linking the SUMP temperature sensor to the PCB may have come loose or pulled apart, causing an open circuit and a high-voltage fault reading. Inspect the connector at both the sensor end and the PCB end for proper seating.

  2. 02

    Corroded or damaged connector terminals

    Wiring / connection

    Moisture intrusion can corrode the pins inside the sensor connector, increasing resistance or breaking continuity entirely. Look for green or white oxidation on the terminals and clean or replace the connector as needed.

  3. 03

    Broken or shorted wiring harness

    Part replacement

    The wiring between the sensor and the PCB can develop an open or short due to physical damage, chafing, or rodent activity. Trace the full length of the harness and check for visible damage or continuity faults.

  4. 04

    Failed SUMP temperature sensor

    Part replacement

    The sensor element itself may have failed internally, either opening or shorting, which will produce an out-of-range voltage at the PCB regardless of wiring condition. Resistance testing of the sensor can confirm this failure.

  5. 05

    PCB fault at the sensor input circuit

    Part replacement

    If the sensor and all wiring test correctly, the input circuit on the main PCB may have failed, causing it to misread or not read the sensor signal. This is the least common cause and is typically diagnosed only after all other components are confirmed good.

See the test procedure for each cause

Frequently asked questions about 271

What does 271 mean on a Samsung air conditioner?
Error code 271 on a Samsung air conditioner indicates a SUMP temperature digital sensor fault. The control board has detected that the sensor signal voltage is either above 4.95V, which corresponds to a temperature below -30C, or below 0.5V, which corresponds to a temperature above 151C. Both conditions are outside the valid operating range and point to an open or short circuit in the sensor or its wiring. The unit will not operate normally until the fault is resolved.
Can I fix Samsung error code 271 myself?
Some causes of error code 271 are DIY-friendly, such as reseating a loose connector or cleaning corroded terminals on the sensor wiring harness. Start by checking the physical connections between the SUMP temperature sensor and the PCB for any disconnected or poorly seated plugs. If the wiring and connectors are intact, testing and replacing the sensor or repairing the harness may require basic electrical tools and some comfort with appliance diagnostics. PCB-level faults should be handled by a qualified technician.
Is it safe to run my Samsung air conditioner with error code 271 active?
Operating the unit with error code 271 active is not recommended. The SUMP temperature sensor provides data the control system uses to manage operation safely, and running without a valid sensor reading can lead to undetected temperature conditions or further component stress. It is best to leave the unit off until the sensor circuit is inspected and repaired.
How much does it cost to repair Samsung error code 271?
Repair costs depend on the root cause. If the fix is simply reseating a connector, there may be no parts cost at all, though a service call typically runs between 75 and 150 dollars. A replacement SUMP temperature sensor generally costs between 20 and 80 dollars in parts, with additional labor if a technician performs the work. If the main PCB is at fault, parts and labor combined can range from 200 to 500 dollars or more depending on the model.
Will resetting my Samsung air conditioner clear error code 271?
A power reset may temporarily clear the error code display, but the fault will return as soon as the control board reads the sensor signal again and finds it outside the valid voltage range. Error code 271 is a hardware fault, not a software glitch, so resetting the unit does not fix the underlying problem. The sensor circuit must be inspected and the wiring or sensor repaired or replaced before the error will clear permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass