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Error code reference

Samsung Air Conditioner Error Code E415

Sump-main sensor breakaway error.

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What the E415 error code actually means

Your Samsung air conditioner has detected that a small temperature sensor attached to the compressor has come loose or fallen off its mounting point. The system shut down to protect the compressor from running without proper temperature monitoring. The fix often involves simply reattaching the sensor to where it belongs on the compressor.

Diagnostic procedure

The full E415 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if digital compressor sump sensor is separated; reassemble.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E415

Ranked by how often they cause this code
  1. 1Sump sensor physically detached from compressor
  2. 2Sensor connector loose or disconnected
  3. 3Damaged sensor wire or harness
  4. 4Failed sump sensor
  5. 5Control board fault

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Questions people ask about E415

What does E415 mean on a Samsung air conditioner?
E415 is a sump-main sensor breakaway error on Samsung air conditioners equipped with a digital compressor. It means the control system has detected that the temperature sensor mounted on the compressor sump has become separated or disconnected. The unit shuts down to prevent the compressor from running without proper temperature monitoring. Reassembling or reconnecting the sensor and clearing the fault is the recommended first step.
Is it safe to run my Samsung air conditioner while E415 is displayed?
No, you should not continue operating the unit while E415 is active. The sump sensor monitors compressor temperature as a protective measure, and running the compressor without reliable temperature data can lead to overheating and serious compressor damage. The unit is designed to shut down when this fault is detected, and it should remain off until the sensor issue is resolved.
How much does it cost to repair a Samsung air conditioner E415 error?
If the sensor simply needs to be reattached, the repair may cost little to nothing beyond a service call fee, which typically ranges from $75 to $150 depending on your area. If the sensor itself needs to be replaced, parts and labor combined usually range from $100 to $300. Control board replacement, if required, is the most expensive scenario and can range from $300 to $600 or more including labor.
How do I fix error code E415 on my Samsung air conditioner?
Start by powering down the unit and inspecting the digital compressor sump sensor to see if it has physically separated from the compressor body. If it has, reattach it securely to its mounting location, ensure the wiring connector is fully seated, and then restart the unit. If the error returns after reattaching the sensor, check the wiring harness for damage and test the sensor itself for proper function.
Will resetting my Samsung air conditioner clear the E415 error?
A simple power reset will not permanently clear E415 if the underlying sensor issue is not resolved. The fault will return as soon as the unit attempts to operate and the control system checks for a valid sump sensor signal. The sensor must be physically reattached and all connections confirmed secure before the error will stay cleared after a reset.

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