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Error code reference

Samsung Air Conditioner Error Code 162

EEPROM error

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What the 162 error code actually means

Your Samsung air conditioner has detected a communication problem with a small memory chip on its control board that stores important settings. The system cannot read from or write to that chip, so it has stopped operating to prevent further problems. This is an internal electronics issue that will require inspection or replacement of the control board by a technician.

Diagnostic procedure

The full 162 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if there is wire breaking/nonwetting/dewetting of circuits around EEPROM parts; check for short or dewetting between EEPROM pins.
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Most common causes of 162

Ranked by how often they cause this code
  1. 1Dewetting or non-wetting solder joints around EEPROM
  2. 2Short circuit between EEPROM pins
  3. 3Broken or damaged PCB trace
  4. 4Defective EEPROM chip
  5. 5Moisture or corrosion on the control board

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Questions people ask about 162

What does 162 mean on a Samsung air conditioner?
Error code 162 indicates a communication failure between the EEPROM memory chip and the MICOM controller on the unit's control board. The EEPROM stores system configuration and operating parameters that the MICOM needs to function. When the two components cannot communicate, the system shuts down and displays this code. The fault is typically caused by solder joint issues, a short between EEPROM pins, or a defective chip.
Will resetting the unit clear error code 162?
A simple power reset is unlikely to clear error code 162 permanently because the fault is rooted in a physical hardware problem with the EEPROM chip or its surrounding circuit. The code may temporarily disappear after a reset, but it will return as soon as the MICOM attempts to communicate with the EEPROM again. The underlying circuit or component issue must be resolved for the error to clear reliably.
How much does it cost to repair error code 162 on a Samsung air conditioner?
Repair costs depend on whether the issue is a simple solder joint reflow or a full control board replacement. A solder reflow or trace repair by a technician may cost in the range of $75 to $150 for labor. If a new control board is required, parts and labor combined typically range from $200 to $500 or more depending on the specific model and board availability.
Can I fix error code 162 myself?
Diagnosing this error requires inspecting PCB solder joints and traces under magnification and using a multimeter to check for shorts or open circuits around the EEPROM. If you are comfortable with electronics repair and PCB inspection, you can attempt a visual check and solder reflow. However, if the EEPROM chip or control board needs replacement, that work is best handled by a qualified technician with the proper tools and parts.
Is it safe to run my Samsung air conditioner with error code 162 active?
You should not continue running the unit while error code 162 is active. The EEPROM stores critical operational settings, and without reliable access to that data, the system may behave unpredictably or fail to apply safety limits correctly. Operating the unit in this state risks further damage to the control board or other components.

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