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Error code reference

Samsung Air Conditioner Error Code E231

COND_OUT main temperature sensor error (Open/Short)

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What the E231 error code actually means

Your Samsung air conditioner has detected a problem with a temperature sensor located at the outlet of the condenser coil. The sensor is sending a signal that is either too high or too low for the unit to trust, so the system has shut down to protect itself. This is usually caused by a loose wire, a damaged connector, or a faulty sensor that needs to be replaced.

Diagnostic procedure

The full E231 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connection of COND OUT temperature sensor circuit; check for wire breaking and connector PCB connection status.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E231

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Broken or damaged sensor wiring
  3. 3Corroded or contaminated connector pins
  4. 4Failed COND_OUT temperature sensor
  5. 5Faulty control PCB

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Questions people ask about E231

What does E231 mean on a Samsung air conditioner?
E231 indicates a fault in the COND_OUT main temperature sensor circuit at the condenser outlet. The control board has detected a signal voltage either above 4.9V (open circuit, reading as -50 degrees Celsius) or below 0.4V (short circuit, reading as 93 degrees Celsius). Because neither value is a valid operating temperature, the unit stops running to protect the system. The root cause is typically a wiring, connector, or sensor failure.
Is it safe to keep using my air conditioner with the E231 error?
No. When E231 is active, the unit lacks reliable condenser outlet temperature data, which means the control board cannot properly protect the compressor from overheating or refrigerant pressure extremes. Operating the system in this condition risks compressor damage and potentially costly repairs. The unit should remain off until the sensor circuit is repaired.
How much does it cost to repair an E231 error on a Samsung air conditioner?
Repair costs depend on what component has failed. Reconnecting a loose connector or cleaning corroded pins may cost nothing beyond a service call fee, which typically ranges from $75 to $150. Replacing the COND_OUT temperature sensor is generally inexpensive, with parts usually in the $15 to $50 range plus labor. If the control PCB is at fault, total costs including parts and labor can range from $200 to $600 or more depending on the unit model.
Can I fix the E231 error myself?
Some causes of E231 are accessible to a knowledgeable DIYer. Checking the sensor connector for loose seating, inspecting the wiring harness for visible damage, and cleaning corroded terminals are tasks that do not require special tools. However, testing sensor resistance accurately requires a multimeter and knowledge of NTC thermistor values, and replacing a control PCB involves working near high-voltage components, which should be left to a certified technician.
Will resetting the air conditioner clear the E231 error?
A power reset may temporarily clear the error display, but if the underlying sensor circuit fault still exists, the E231 code will return once the unit attempts to operate and re-reads the invalid signal. A reset alone is not a fix. The wiring, connector, and sensor must be inspected and repaired before the error will stay clear.

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