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Error code reference

Samsung Air Conditioner Error Code E171

Indoor unit EEV open error-refrigerant leaks to stopped indoor unit.

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What the E171 error code actually means

Your Samsung air conditioner is showing E171 because one of the indoor units is receiving refrigerant even when it is turned off, which means a small valve inside that unit is not closing the way it should. This can cause the system to lose efficiency and may eventually damage other components if left unaddressed. A technician will need to inspect the wiring and the valve itself to find and fix the problem.

Diagnostic procedure

The full E171 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether EEV wire is connected correctly to indoor unit PCB; check if EEV coil is inserted correctly.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E171

Ranked by how often they cause this code
  1. 1EEV coil not seated correctly
  2. 2Loose or faulty EEV wiring connection to PCB
  3. 3Failed EEV stepper motor or valve assembly
  4. 4Mechanical obstruction or contamination in the EEV body
  5. 5Defective indoor unit PCB

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Questions people ask about E171

What does E171 mean on a Samsung air conditioner?
E171 indicates an indoor unit Electronic Expansion Valve open error, meaning the EEV in one of the indoor units is not closing when that unit stops operating. This allows refrigerant to leak into the stopped indoor unit, upsetting system pressure and triggering the fault. The error points to issues with the EEV coil seating, wiring connections to the PCB, the valve assembly itself, or the indoor PCB.
Is it safe to keep running my air conditioner with an E171 error?
Continuing to operate the system with an active E171 error is not recommended. Refrigerant migrating into a stopped indoor unit disrupts system pressure balance, which can cause liquid refrigerant to reach the compressor and damage it over time. It is best to stop using the system and have it inspected promptly to avoid more costly secondary damage.
Will resetting the air conditioner clear the E171 error?
A power reset may temporarily clear the error display, but if the underlying cause such as a misseated EEV coil, wiring fault, or failed valve is still present, the E171 code will return once the system tries to close the EEV again. A reset alone does not fix the hardware condition that triggered the fault, so a proper diagnostic inspection is necessary to resolve it permanently.
Can I fix the E171 error myself?
Some steps are accessible to a knowledgeable DIYer, specifically checking that the EEV coil is properly seated on the valve body and that the wiring harness is securely connected to the indoor PCB. However, if those checks do not resolve the error, diagnosing a faulty EEV stepper motor or a defective PCB requires technical knowledge and potentially specialized tools. Any work involving the refrigerant circuit must be performed by a certified HVAC technician.
How much does it cost to repair an E171 error on a Samsung air conditioner?
Repair costs depend on the root cause. If the fix is as simple as reseating the EEV coil or reconnecting a wiring harness, costs would primarily cover the service call, typically in the range of $75 to $150. Replacing an EEV assembly generally costs between $150 and $400 including parts and labor. A defective indoor PCB replacement can range from $250 to $600 or more depending on the model and labor rates in your area.

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