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Error code reference

Samsung Air Conditioner Error Code P520

Outdoor unit EEV open 2 self-diagnosis error.

Outdoor unit EEV open 2 self-diagnosis error.

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What P520 means on a Samsung air conditioner

The P520 error code on a Samsung air conditioner indicates an outdoor unit Electronic Expansion Valve (EEV) open position self-diagnosis failure, specifically designated as open fault 2. The EEV is a precision refrigerant flow control component that modulates the amount of refrigerant entering the evaporator based on system demand. It is driven by a stepper motor and controlled by the outdoor unit PCB. During self-diagnosis routines, the control board sends drive pulses to move the valve to a fully open position and then verifies the response. If the valve fails to reach or confirm the open position within the expected parameters, P520 is triggered.

This fault differs from a general EEV communication error in that it specifically targets the open-direction travel of the valve. Common root causes include a failed stepper motor coil within the EEV assembly, a damaged or disconnected EEV harness between the valve and the outdoor unit PCB, or a mechanically seized valve that cannot travel to the fully open position. Contamination in the refrigerant circuit or a valve that has been damaged by liquid slugging can also cause mechanical binding.

Diagnosing P520 typically begins with a visual inspection of the EEV wiring harness for damage, corrosion, or loose connections at both the valve and the PCB connector. If wiring checks out, resistance testing of the stepper motor coils can help identify an internal motor failure. A properly functioning EEV stepper motor will show consistent resistance across its coil pairs. If the motor and wiring are both intact, the outdoor PCB itself may be failing to produce the correct drive signal, requiring board-level diagnosis or replacement.

Source: manufacturer service documentation.

Common causes of P520

  1. 01

    EEV stepper motor failure

    Part replacement

    The stepper motor inside the electronic expansion valve can burn out or develop an open coil, preventing the valve from moving to the open position. Resistance testing of the motor coil pairs will reveal inconsistent or infinite readings if the motor has failed.

  2. 02

    Damaged or disconnected EEV wiring harness

    Wiring / connection

    The wiring harness connecting the EEV to the outdoor unit PCB can suffer from rodent damage, chafing, or loose connectors, interrupting the drive signal to the valve motor. A visual inspection and continuity test of the harness pins will identify this issue.

  3. 03

    Mechanically seized EEV

    Part replacement

    Contamination, corrosion, or refrigerant slugging can cause the valve needle to bind internally, preventing travel to the open position even when the motor is functioning. This typically requires full EEV replacement.

  4. 04

    Faulty outdoor unit PCB

    Part replacement

    If the control board is not generating the correct pulse sequence to drive the EEV stepper motor, the valve will not respond to the open command. Board failure is suspected when the harness and motor both test within normal parameters.

  5. 05

    Refrigerant contamination or moisture in the circuit

    Wiring / connection

    Moisture or non-condensable gases in the refrigerant circuit can cause ice formation or internal debris that physically blocks EEV travel. This condition is often accompanied by other refrigerant circuit symptoms.

See the test procedure for each cause

Frequently asked questions about P520

What does P520 mean on a Samsung air conditioner?
P520 indicates that the outdoor unit's Electronic Expansion Valve (EEV) has failed its open position self-diagnosis test, which is designated as open fault 2. The system runs an automatic check on the EEV's ability to move to the fully open position and triggers this code when the valve does not respond correctly. This is a refrigerant flow control issue located in the outdoor unit and requires professional diagnosis.
Can I fix the P520 error myself?
Most of the repair steps for P520 involve working with refrigerant circuit components, high-voltage wiring inside the outdoor unit, and precision electronic parts. While a homeowner can check for obviously loose or damaged wiring at the outdoor unit harness, replacing the EEV or the outdoor PCB requires refrigerant handling certification and technical tools. It is strongly recommended to have a certified HVAC technician perform the repair.
Is it safe to keep running my air conditioner with a P520 error?
Running the system while P520 is active is not recommended. A faulty EEV can cause the system to operate with improper refrigerant flow, which may lead to compressor overheating, liquid slugging, or further damage to refrigerant circuit components. Shut the unit down and schedule a service call to prevent additional damage.
Will resetting the air conditioner clear the P520 error?
A power reset may temporarily clear the code, but P520 will return if the underlying issue with the EEV, its wiring, or the outdoor PCB has not been resolved. The self-diagnosis routine runs automatically and will re-trigger the fault during normal operation. A reset alone is not a fix and should not be relied upon as a solution.
How much does it cost to repair a P520 error on a Samsung air conditioner?
Repair costs vary depending on which component has failed. EEV replacement parts and labor can range from around $200 to $600 or more depending on the unit model and local labor rates. If the outdoor PCB also requires replacement, costs can increase further. A diagnostic visit fee is typically charged separately before repair costs are confirmed.

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