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Error code reference

Samsung Air Conditioner Error Code E417

Sump Sub 2 sensor breakaway error.

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What the E417 error code actually means

Your Samsung air conditioner is showing this error because a small temperature sensor attached to one of the compressors has come loose from where it should be mounted. The system detected that the sensor is no longer in the correct position and stopped trusting its readings. A technician will need to reattach or replace that sensor to get the unit running normally again.

Diagnostic procedure

The full E417 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if fixed 2 compressor sump sensor is separated; reassemble.
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Most common causes of E417

Ranked by how often they cause this code
  1. 1Sensor physically dislodged from compressor sump
  2. 2Damaged sensor retaining clip or bracket
  3. 3Loose or disconnected wiring harness connector
  4. 4Faulty sump temperature sensor
  5. 5Control board misreading sensor signal

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Questions people ask about E417

What does E417 mean on a Samsung air conditioner?
E417 indicates a sump sub 2 sensor breakaway error, meaning the temperature sensor mounted on the sump of the second fixed compressor has been detected as separated from its mounting position. The control board relies on this sensor to monitor compressor temperature and protect the unit from damage. When the sensor is no longer properly seated, the system generates this fault code and may restrict or stop operation.
Is it safe to keep running my air conditioner with an E417 error?
It is not recommended to continue operating the unit while the E417 error is active. The sump sensor monitors compressor temperature to prevent conditions like refrigerant flooding and lubrication problems. Running the compressor without reliable temperature monitoring increases the risk of compressor damage, which can result in significantly more costly repairs.
How much does it cost to repair an E417 error on a Samsung air conditioner?
If the sensor has simply come loose and can be reattached without replacing any parts, the cost may be limited to a service call fee, typically in the range of $75 to $150 depending on your location. If the sensor or retaining hardware needs replacement, parts and labor costs could bring the total to a range of $150 to $350 or more. A control board issue, if that is the root cause, would increase costs further.
How do I fix the E417 error on my Samsung air conditioner?
Start by having a technician inspect the fixed 2 compressor sump sensor to see if it has physically detached from the compressor. If the sensor has simply come loose, reattaching it firmly to the sump surface and confirming the wiring connector is fully seated will typically clear the error. If the retaining hardware or the sensor itself is damaged, those components will need to be replaced before the fault can be resolved.
Will resetting my Samsung air conditioner clear the E417 error?
A simple power reset will not permanently clear the E417 error if the underlying issue, a physically separated or failed sump sensor, has not been corrected. The fault will return as soon as the control board checks the sensor again. The sensor must be properly reattached or replaced before the error will stay cleared.

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