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Error code reference

Samsung Air Conditioner Error Code E124

Indoor fan motor error (starting error or lock).

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What the E124 error code actually means

Your Samsung air conditioner's indoor fan, which blows cool air into your room, is not starting up or has stopped spinning during operation. The unit has shut itself off to prevent damage. A technician will need to inspect the fan motor and its wiring to determine the cause.

Diagnostic procedure

The full E124 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the voltage of PCB fan motor output terminal and the fan motor connection wire.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E124

Ranked by how often they cause this code
  1. 1Faulty indoor fan motor
  2. 2Loose or damaged wiring connection
  3. 3Failed indoor PCB
  4. 4Obstructed fan wheel
  5. 5Defective Hall effect sensor (DC motor models)

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Questions people ask about E124

What does E124 mean on a Samsung air conditioner?
E124 indicates an indoor fan motor error, specifically a failure to start or a locked rotor condition. The control board has detected that the indoor fan is not operating correctly and has shut the unit down. The fault can originate from the motor itself, the wiring connecting it to the PCB, or the PCB output circuit.
Is it safe to keep running my Samsung air conditioner with an E124 error?
No. The unit will typically shut itself off when E124 is triggered precisely to prevent damage from the non-functioning fan. Running the system without a working indoor fan risks overheating the PCB, freezing the evaporator coil, and causing additional component failures. Leave the unit off until the fault is diagnosed and repaired.
Will resetting my Samsung air conditioner clear the E124 error?
A power reset may temporarily clear the error code, and the unit might attempt to restart. However, if the underlying fault with the fan motor, wiring, or PCB has not been corrected, the E124 error will return, often immediately on the next start attempt. A reset should only be used as part of the diagnostic process, not as a substitute for identifying and fixing the actual cause.
Can I fix E124 on my Samsung air conditioner myself?
Some basic checks, such as clearing debris from the fan wheel or reseating loose wiring connectors, can be performed by a careful DIYer with the unit unplugged. However, voltage testing at the PCB output terminal and motor replacement require comfort with electrical diagnostics and disassembly of the indoor unit. If you are not confident working with electrical components, a qualified technician should handle the repair.
How much does it cost to repair a Samsung air conditioner E124 error?
Repair costs depend on the root cause. Wiring repairs or connector fixes may cost relatively little in labor, while a replacement indoor fan motor typically adds parts costs in the range of $50 to $200 or more depending on the model. If the PCB is at fault, board replacement can range from $150 to $400 or higher. Diagnostic labor is usually charged separately.

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