mypros+
Error code reference

Samsung Air Conditioner Error Code E172

Change of EVAP IN temperature of other indoor unit during piping check.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E172 error code actually means

Your Samsung air conditioning system ran a self-check on its refrigerant piping and detected that coolant was moving through the wrong part of the system. This usually means the indoor units are either incorrectly connected to the refrigerant lines or are not programmed to match the system's control settings. A technician will need to inspect the installation to find and correct the issue.

Diagnostic procedure

The full E172 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check indoor unit address matches MCU; check EEV connection; verify piping connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E172 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E172

Ranked by how often they cause this code
  1. 1Incorrect indoor unit address configuration
  2. 2Cross-piped or misrouted refrigerant connections
  3. 3Faulty or stuck-open EEV
  4. 4EEV wiring harness issue
  5. 5EVAP IN temperature sensor fault on an indoor unit

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E172

What does E172 mean on a Samsung air conditioner?
E172 indicates that during the system's piping check sequence, the evaporator inlet temperature of an indoor unit that was not being actively tested changed unexpectedly. This suggests refrigerant is flowing into the wrong circuit, which typically points to incorrect piping connections, mismatched indoor unit address settings, or an EEV that is not controlling refrigerant flow correctly. The error is most common during initial installation or after system modifications.
Is it safe to run my Samsung air conditioner while E172 is displayed?
E172 occurs during the piping check commissioning phase and indicates a refrigerant circuit issue that has not been resolved during setup. Running the system in this state risks improper cooling performance and potential refrigerant circuit stress. It is best to avoid operating the system until the piping configuration and addressing have been verified and corrected by a qualified technician.
How much does it cost to repair an E172 error on a Samsung multi-split system?
Repair costs depend on what is causing the error. If the fix involves only reprogramming indoor unit addresses or reseating an EEV connector, labor costs might range from $75 to $200. If piping must be rerouted or an EEV needs replacement, costs can range from $200 to $600 or more depending on system complexity, refrigerant handling requirements, and local labor rates. Getting a diagnostic visit from a certified HVAC technician is the best way to get an accurate estimate.
Can I fix E172 myself, or do I need a technician?
Resolving E172 generally requires someone with HVAC technical knowledge and access to the system's wiring diagrams and configuration settings. Checking indoor unit address settings is something an informed installer can do, but tracing refrigerant piping, inspecting EEV wiring, and running a piping check sequence safely requires proper tools and training. Homeowners should contact a certified HVAC technician to diagnose and correct this error.
Will resetting the unit clear the E172 error?
A simple reset will not permanently clear E172 because the error is tied to the results of the piping check sequence, not a temporary communication glitch. The system will repeat the piping check upon restart and will generate the error again if the underlying issue, such as incorrect piping or address settings, has not been corrected. The root cause must be resolved before the piping check can complete successfully and the error will clear.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass