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Error code reference

Samsung Air Conditioner Error Code P427

Outdoor unit reverse phase detection 3 error.

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What the P427 error code actually means

Your Samsung air conditioner's outdoor unit has detected that the electrical power supply is connected in the wrong order, which could damage the compressor if the unit were allowed to run. This is almost always an installation or wiring issue with the three-phase electrical supply. A qualified electrician or HVAC technician needs to check and correct the wiring before the system will operate.

Diagnostic procedure

The full P427 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P427

Ranked by how often they cause this code
  1. 1Reversed phase wiring at the outdoor unit
  2. 2Incorrect wiring at the breaker panel or disconnect
  3. 3Wiring disturbed after electrical service work
  4. 4Faulty phase detection circuit on the outdoor main PCB
  5. 5Utility supply phase issue

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Questions people ask about P427

What does P427 mean on a Samsung air conditioner?
P427 is an outdoor unit reverse phase detection type 3 error. It means the control board has detected that the three-phase electrical power supply is arriving in the wrong sequence. The system locks out to protect the compressor from rotating in the wrong direction, which can cause serious mechanical damage. Correcting the phase wiring at the supply or terminal block is required to clear this fault.
Is it safe to keep using my air conditioner with a P427 error?
No. The P427 error causes the outdoor unit to shut down as a protective measure. Attempting to bypass this protection and run the compressor with reversed phase rotation can cause immediate and severe compressor damage. The system should remain off until the phase wiring is inspected and corrected by a qualified technician.
How much does it cost to repair a P427 error on a Samsung air conditioner?
If the cause is a wiring correction, costs typically cover a service call and labor only, generally in the range of $75 to $200 depending on your location and the technician's rate. If the outdoor unit main PCB requires replacement due to a faulty phase detection circuit, parts and labor combined can range from $300 to $700 or more. Getting a diagnostic assessment from a licensed technician will clarify which repair applies to your situation.
Can I fix P427 myself, or do I need a professional?
Diagnosing and correcting a reverse phase error involves working with high-voltage three-phase electrical supply, which is dangerous without proper training and equipment. A licensed electrician or certified HVAC technician should perform this repair. The fix itself, swapping two of the three phase conductors, is straightforward once the problem is confirmed with a phase rotation meter.
Will resetting my Samsung air conditioner clear the P427 error?
A simple reset will not permanently clear P427 because the control board will detect the phase reversal again as soon as the unit attempts to restart. The underlying wiring issue must be corrected first. After the phase rotation is confirmed correct, the error should clear and normal operation can resume.

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