mypros+
Error code reference

Samsung Air Conditioner Error Code E497

NO GAS error (self diagnosis)

NO GAS error (self diagnosis) - refrigerant leak detected.

First step from the service manual

Check piping for gas leaks.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for E497.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What E497 means on a Samsung air conditioner

The E497 error code on a Samsung air conditioner indicates a NO GAS condition detected through the unit's self-diagnosis system. This means the system has identified a significant loss of refrigerant, most likely due to a leak somewhere in the refrigerant circuit. The self-diagnosis function monitors system pressures and operating parameters during normal operation. When refrigerant levels drop below acceptable thresholds, the unit triggers E497 to alert the technician or user that the system can no longer maintain proper cooling or heating performance.

Refrigerant leaks can occur at several points in the system, including brazed or flared pipe joints, the service valve connections, the indoor or outdoor coil, or at the Schrader valve core. Physical damage to the copper lineset is another common source. The first diagnostic step is a thorough inspection of all accessible piping and connections for signs of refrigerant oil residue, frost formation at unusual locations, or visible damage. An electronic leak detector or UV dye inspection will help pinpoint the exact leak location.

Operating the unit with insufficient refrigerant causes the compressor to work under abnormal conditions, risking overheating, loss of lubrication, and eventual compressor failure. Once the leak is found and repaired, the system must be pressure tested, evacuated, and recharged with the correct refrigerant type and weight as specified on the unit nameplate. In most jurisdictions, refrigerant handling requires certified technician credentials.

Source: manufacturer service documentation.

Common causes of E497

  1. 01

    Leaking flare or brazed pipe joint

    Part replacement

    Flare connections at the indoor or outdoor unit are a frequent leak point, especially if they were not tightened or formed correctly during installation. Look for oily residue or frost around the connections.

  2. 02

    Damaged or corroded refrigerant lineset

    Part replacement

    Physical damage, vibration wear, or corrosion on the copper piping can create pinhole leaks. Inspect the full length of accessible lineset for discoloration, pitting, or oil staining.

  3. 03

    Leaking indoor or outdoor coil

    Part replacement

    Coil corrosion, often called formicary corrosion, can create small pinholes in the coil tubing that cause slow refrigerant loss. A UV dye test or electronic leak detector is needed to confirm a coil leak.

  4. 04

    Faulty or leaking service valve

    Part replacement

    The service valves on the outdoor unit can leak at the valve core or the cap seal if they are damaged or improperly closed. Check the Schrader valve cores and valve caps for signs of leakage.

  5. 05

    Refrigerant never properly charged

    Wiring / connection

    On newly installed or recently serviced units, the system may have been undercharged from the start rather than having developed a leak. Review installation records and verify the charge weight against the nameplate rating.

See the test procedure for each cause

Frequently asked questions about E497

What does E497 mean on a Samsung air conditioner?
E497 is the NO GAS error code on Samsung air conditioners, triggered by the unit's self-diagnosis system when it detects a refrigerant leak or critically low refrigerant level. The system monitors operating parameters and shuts down or alerts the user when refrigerant loss is detected. The unit will not cool or heat properly in this state and requires professional service to locate and repair the leak, followed by a proper refrigerant recharge.
Can I fix the E497 error code myself?
Locating a leak through visual inspection of accessible piping is something a knowledgeable DIYer can attempt. However, handling, recovering, and recharging refrigerant requires certified technician credentials in most jurisdictions and specialized equipment including a recovery machine, vacuum pump, and manifold gauges. The repair itself, including sealing a leak and recharging the system, should be performed by a licensed HVAC technician.
Is it safe to run my Samsung air conditioner while E497 is displayed?
Running the unit while E497 is active is not recommended. Low refrigerant causes the compressor to operate outside its designed parameters, which can lead to overheating, loss of lubrication, and permanent compressor damage. Continued operation also risks drawing moisture into the refrigerant circuit once the charge is critically low. The unit should be turned off until the leak is repaired and the system is properly recharged.
Will resetting the air conditioner clear the E497 error?
A power reset may temporarily clear the error display, but the underlying cause, a refrigerant leak or low charge, will not be resolved by resetting the unit. The self-diagnosis system will detect the low refrigerant condition again once the unit attempts to operate, and E497 will return. The fault cannot be permanently cleared until the leak is repaired and the refrigerant is recharged to the correct level.
How much does it cost to repair an E497 refrigerant leak on a Samsung air conditioner?
Repair costs vary widely depending on the location and severity of the leak. A minor joint repair and recharge typically falls in the range of $150 to $400. If a coil or lineset needs replacement, costs can range from $400 to over $1,200 depending on parts and labor rates in your area. Getting a diagnostic inspection from a certified technician is the best first step to get an accurate estimate.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass