mypros+
Error code reference

Samsung Air Conditioner Error Code tu

Error of temperature sensor in the indoor unit (Open/Short)

Error of temperature sensor in the indoor unit (Open/Short) - indoor unit room temperature sensor open/short error.

MyPros+ Max

Get the full diagnostic procedure for tu.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What tu means on a Samsung air conditioner

The tu error code on a Samsung air conditioner indicates a fault with the indoor unit room temperature sensor, specifically an open circuit or short circuit condition. This sensor is a negative temperature coefficient (NTC) thermistor that continuously monitors the ambient air temperature inside the room and sends resistance-based signals to the indoor unit control board. When the board detects that the sensor's resistance has fallen outside the expected operating range, either dropping near zero (short) or rising to an open circuit state, it triggers the tu fault and typically halts normal cooling or heating operation.

An open circuit fault means the thermistor or its wiring has lost continuity, preventing any signal from reaching the control board. A short circuit fault means the sensor or wiring has collapsed to near-zero resistance, sending an invalid temperature reading. Both conditions cause the control board to lose the ability to regulate the system accurately. Common triggers include physical damage to the sensor harness, corrosion at the connector pins, moisture intrusion into the sensor housing, or outright thermistor failure due to age and thermal cycling.

Diagnosing the tu code requires inspecting the room temperature sensor and its wiring harness visually for damage, then using a multimeter to measure the thermistor's resistance at a known ambient temperature and comparing the reading against the expected NTC curve for that sensor. If the resistance reads open line (OL) or near zero ohms, the sensor itself has failed and requires replacement. Connector corrosion can sometimes be cleaned to restore proper contact, but a failed thermistor must be replaced to clear the fault.

Source: manufacturer service documentation.

Common causes of tu

  1. 01

    Failed NTC thermistor

    Part replacement

    The room temperature sensor itself has failed due to age, thermal stress, or moisture exposure, resulting in an open or shorted resistance reading. A multimeter check will show either no continuity or near-zero resistance instead of a normal NTC value.

  2. 02

    Damaged or disconnected wiring harness

    Wiring / connection

    The wiring between the sensor and the indoor control board may be pinched, cut, or pulled loose from its connector. Visually inspect the harness for chafing, breaks, or a connector that has come unseated.

  3. 03

    Corroded sensor connector pins

    Wiring / connection

    Moisture inside the indoor unit can corrode the connector pins where the sensor plugs into the control board, increasing resistance to the point of an apparent open circuit. Inspect the connector for green or white oxidation deposits.

  4. 04

    Moisture or contamination inside sensor housing

    Part replacement

    Water intrusion into the sensor housing can cause erratic or shorted readings. This is more common in units with drainage issues or those installed in high-humidity environments.

  5. 05

    Faulty indoor control board

    Part replacement

    If the sensor and its wiring check out correctly with a multimeter, the input circuit on the indoor control board may have failed, causing it to misread a good sensor as open or shorted.

See the test procedure for each cause

Frequently asked questions about tu

What does tu mean on a Samsung air conditioner?
The tu code on a Samsung air conditioner indicates an open or short circuit fault in the indoor unit room temperature sensor. This NTC thermistor monitors the ambient air temperature inside the room and sends resistance-based data to the control board. When the board detects an out-of-range resistance reading, it logs the tu fault and may suspend normal operation to prevent inaccurate temperature regulation.
Can I fix the tu error code myself?
A knowledgeable DIYer can inspect the sensor wiring harness for visible damage and check connector pins for corrosion, then clean or reseat the connector if that is the issue. Testing the thermistor itself requires a multimeter to measure resistance and compare it against expected NTC values. If the sensor has failed, replacing it is a straightforward repair, but accessing the indoor unit requires removing the front panel and filter assembly.
Will resetting the air conditioner clear the tu error?
A power reset may temporarily clear the tu code if the fault was caused by a momentary sensor glitch, but if the sensor or wiring has a physical defect, the error will return quickly once the unit restarts. A reset alone will not resolve a failed thermistor or damaged harness. The root cause must be diagnosed and corrected for the fault to stay cleared.
Is it safe to run my Samsung air conditioner while the tu code is active?
Operating the unit with an active tu code is not recommended. Without a functioning room temperature sensor, the control board cannot accurately regulate the cooling or heating cycle, which can lead to the system running inefficiently or cycling improperly. In many cases, the unit will restrict or suspend operation automatically as a protective measure.
How much does it cost to repair the tu error on a Samsung air conditioner?
If only the room temperature sensor needs replacement, the repair cost is typically in the range of $75 to $200 including parts and labor, depending on the technician's rates and the unit model. If the indoor control board has also failed, costs can rise to a range of $200 to $450 or more. Cleaning a corroded connector is generally a low-cost fix that falls on the lower end of a standard diagnostic service call.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass