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Error code reference

Samsung Air Conditioner Error Code tu

Error of temperature sensor in the indoor unit (Open/Short)

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What the tu error code actually means

Your Samsung air conditioner has detected a problem with the small sensor that reads the room temperature inside the unit. The sensor is either broken or has a wiring problem, so the unit cannot accurately measure the air temperature. Until this is fixed, the system may not operate correctly or may shut itself down.

Diagnostic procedure

The full tu procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of tu

Ranked by how often they cause this code
  1. 1Failed NTC thermistor
  2. 2Damaged or disconnected wiring harness
  3. 3Corroded sensor connector pins
  4. 4Moisture or contamination inside sensor housing
  5. 5Faulty indoor control board

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Questions people ask about tu

What does tu mean on a Samsung air conditioner?
The tu code on a Samsung air conditioner indicates an open or short circuit fault in the indoor unit room temperature sensor. This NTC thermistor monitors the ambient air temperature inside the room and sends resistance-based data to the control board. When the board detects an out-of-range resistance reading, it logs the tu fault and may suspend normal operation to prevent inaccurate temperature regulation.
Will resetting the air conditioner clear the tu error?
A power reset may temporarily clear the tu code if the fault was caused by a momentary sensor glitch, but if the sensor or wiring has a physical defect, the error will return quickly once the unit restarts. A reset alone will not resolve a failed thermistor or damaged harness. The root cause must be diagnosed and corrected for the fault to stay cleared.
How much does it cost to repair the tu error on a Samsung air conditioner?
If only the room temperature sensor needs replacement, the repair cost is typically in the range of $75 to $200 including parts and labor, depending on the technician's rates and the unit model. If the indoor control board has also failed, costs can rise to a range of $200 to $450 or more. Cleaning a corroded connector is generally a low-cost fix that falls on the lower end of a standard diagnostic service call.
Can I fix the tu error code myself?
A knowledgeable DIYer can inspect the sensor wiring harness for visible damage and check connector pins for corrosion, then clean or reseat the connector if that is the issue. Testing the thermistor itself requires a multimeter to measure resistance and compare it against expected NTC values. If the sensor has failed, replacing it is a straightforward repair, but accessing the indoor unit requires removing the front panel and filter assembly.
Is it safe to run my Samsung air conditioner while the tu code is active?
Operating the unit with an active tu code is not recommended. Without a functioning room temperature sensor, the control board cannot accurately regulate the cooling or heating cycle, which can lead to the system running inefficiently or cycling improperly. In many cases, the unit will restrict or suspend operation automatically as a protective measure.

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