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Error code reference

Samsung Air Conditioner Error Code E271

SUMP temperature digital sensor open/short error (over 4.95V or below 0.5V, detection when outdoor temp over -10°C).

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What the E271 error code actually means

Your Samsung air conditioner is detecting a problem with a temperature sensor located in the outdoor unit that monitors a specific area called the sump. The sensor is either disconnected, damaged, or has failed, so the unit has shut down to protect itself. A technician will need to inspect the wiring and sensor to get the system running again.

Diagnostic procedure

The full E271 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connection part of SUMP temp digital sensor circuit and check for disconnected power line.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E271

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Failed SUMP temperature sensor
  3. 3Damaged or corroded wiring harness
  4. 4Broken or disconnected power line to sensor
  5. 5Control board sensor input fault

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Questions people ask about E271

What does E271 mean on a Samsung air conditioner?
E271 indicates that the SUMP temperature digital sensor in the outdoor unit is producing a voltage reading outside the acceptable range, either above 4.95V or below 0.5V. This points to an open or short condition in the sensor circuit. The fault is only flagged when the outdoor temperature is above -10°C. The unit will not operate normally until the sensor circuit is repaired.
Is it safe to run my air conditioner with the E271 error showing?
The unit will typically shut itself down when E271 is active, which is the intended protective response. Attempting to bypass or ignore this fault is not advisable, as the SUMP temperature sensor protects the compressor from operating under unmonitored conditions. Continuing to force operation without a functioning sensor could lead to compressor damage.
How much does it cost to repair the E271 error on a Samsung air conditioner?
Repair costs depend on the root cause. If only a connector needs to be reseated, the cost may be limited to a service call fee, typically in the range of $75 to $150. Replacing the SUMP temperature sensor generally costs $100 to $250 including parts and labor. If the control board is at fault, replacement costs can range from $300 to $600 or more depending on the model.
Can I fix the E271 error myself?
A knowledgeable DIYer can safely inspect the outdoor unit wiring and reseat the sensor connector without working on refrigerant or high-voltage components. However, testing sensor resistance values and replacing the sensor or control board requires some electrical knowledge and the correct tools. If you are not comfortable working around electrical components inside the outdoor unit, a qualified HVAC technician is recommended.
Will resetting the air conditioner clear the E271 error?
A power reset may temporarily clear the error code display, but E271 will return if the underlying sensor circuit fault has not been corrected. Because the fault is based on a continuous out-of-range voltage reading, the control board will detect and re-flag the condition as soon as the unit powers back up and the outdoor temperature is above -10°C.

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