mypros+
Error code reference

Samsung Air Conditioner Error Code E402

Outdoor unit compressor discharge temperature 1 protection control.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E402 error code actually means

Your Samsung air conditioner has shut down to protect itself because it detected that the part of the outdoor unit that compresses refrigerant is getting dangerously hot. This is a safety feature designed to prevent expensive compressor damage. A technician will need to inspect the outdoor unit to find out why it is overheating.

Diagnostic procedure

The full E402 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E402 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E402

Ranked by how often they cause this code
  1. 1Low refrigerant charge
  2. 2Blocked or dirty condenser coil
  3. 3Condenser fan motor failure or reduced speed
  4. 4Faulty discharge temperature sensor
  5. 5Extremely high ambient temperature or restricted installation clearance

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E402

What does E402 mean on a Samsung air conditioner?
E402 indicates that the outdoor unit's compressor discharge temperature sensor 1 has detected an overtemperature condition, triggering a protection control shutdown. The system is designed to stop compressor operation before heat-related damage can occur. This code points to an issue with heat rejection in the outdoor unit, the refrigerant charge level, or possibly the sensor itself.
Is it safe to keep running my Samsung air conditioner with an E402 error?
No. The E402 code triggers a protection shutdown specifically to prevent compressor damage from excessive heat. Bypassing or repeatedly resetting the unit without addressing the root cause risks permanent compressor failure, which is a much more costly repair. The system should remain off until the underlying issue is diagnosed and corrected.
How much does it cost to repair a Samsung air conditioner showing E402?
Repair costs depend heavily on the root cause. Cleaning the condenser coil or clearing airflow obstructions may involve only a service call fee, typically in the range of $75 to $150. Refrigerant recharge can cost $150 to $400 or more depending on refrigerant type and the amount needed. Condenser fan motor replacement generally runs $150 to $350 in parts and labor, while a full compressor replacement can range from $600 to $1,500 or higher depending on the unit.
Can I fix E402 on my Samsung air conditioner myself?
Some basic checks are within reach for a homeowner, such as clearing debris from around the outdoor unit, cleaning a visibly dirty condenser coil, and ensuring nothing is blocking airflow. However, diagnosing low refrigerant, testing the discharge temperature sensor, or inspecting the condenser fan motor properly requires tools and training. A licensed HVAC technician should be called if basic clearing steps do not resolve the error.
Will resetting my Samsung air conditioner clear the E402 error?
A power reset may temporarily clear the error and allow the unit to restart, but if the underlying cause is not fixed, the E402 code will return, often quickly. Repeated high-temperature events can shorten compressor life significantly. A reset should only be used as part of a diagnostic process, not as a long-term solution.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass