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Error code reference

Samsung Air Conditioner Error Code E170

Mixed use of Fahrenheit/Celsius setup error

Mixed use of Fahrenheit/Celsius setup error - occurs in indoor unit with Celsius setup when options are not properly input.

First step from the service manual

Input Celsius options in the remote controllers for error-free indoor units in Celsius using regions.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E170 means on a Samsung air conditioner

The E170 error code on a Samsung air conditioner indicates a temperature unit configuration mismatch within the system. Specifically, this error occurs when an indoor unit is configured to operate using the Celsius temperature scale, but the remote controller or controllers associated with that unit have not been properly set to match the Celsius configuration. Samsung multi-zone and commercial systems allow regional flexibility in temperature display, supporting both Fahrenheit and Celsius depending on the installation location. When the indoor unit and its remote controller are out of sync on this setting, the system detects the conflict and generates E170 to flag the inconsistency.

This is a configuration-level error rather than a hardware or refrigerant fault. The indoor unit itself is functioning normally, but the control interface cannot reconcile the differing temperature unit inputs between the unit and its remote controllers. This commonly arises during initial commissioning, after a controller replacement, or following a system reset that clears previously saved settings. In regions where Celsius is the standard, all remote controllers assigned to Celsius-configured indoor units must have their temperature unit options explicitly set to Celsius to resolve the conflict.

Diagnosing E170 is straightforward because no physical component failure is involved. The primary corrective action is to access the options or settings menu on each remote controller linked to the affected indoor unit and confirm that Celsius is selected as the active temperature unit. Once all remote controllers are properly configured to match the indoor unit setup, the error should clear and normal operation resumes.

Source: manufacturer service documentation.

Common causes of E170

  1. 01

    Remote controller not set to Celsius

    Wiring / connection

    The most frequent cause is that the remote controller options were never configured to Celsius during installation or setup. Checking the remote controller settings menu will reveal if the temperature unit is missing or set incorrectly.

  2. 02

    Remote controller replacement without reconfiguration

    Wiring / connection

    When a remote controller is replaced, it ships with default settings that may not match the indoor unit configuration. The replacement controller must have Celsius options input before the system will operate without the E170 error.

  3. 03

    System or controller reset clearing saved settings

    Wiring / connection

    A power interruption, factory reset, or firmware update can erase previously saved temperature unit preferences from the remote controller. After any reset event, temperature unit options should be re-entered on all associated controllers.

  4. 04

    Multi-zone setup with mixed regional controllers

    Wiring / connection

    In installations where multiple indoor units are configured together, a controller originally intended for a Fahrenheit region may be paired with a Celsius-configured indoor unit. Each controller must be individually verified and set to match its paired indoor unit.

See the test procedure for each cause

Frequently asked questions about E170

What does E170 mean on a Samsung air conditioner?
E170 on a Samsung air conditioner indicates a Fahrenheit and Celsius configuration mismatch. The indoor unit is set to use Celsius, but the remote controller options have not been properly input to reflect that setting. This is a setup or configuration error and does not indicate a hardware failure. Entering the correct Celsius options into the remote controller resolves the error.
How do I fix the E170 error on my Samsung air conditioner?
To fix E170, access the settings or options menu on the remote controller paired with the affected indoor unit and set the temperature unit to Celsius. In multi-zone systems, this must be done for every remote controller linked to a Celsius-configured indoor unit. Once all controllers are correctly configured, the error should clear automatically.
Is the E170 error on a Samsung air conditioner a safety concern?
No, E170 is not a safety concern. It reflects a configuration mismatch between the indoor unit and the remote controller, not a refrigerant leak, electrical fault, or mechanical failure. The system may restrict normal operation until the error is cleared, but there is no risk to people or property from this error code itself.
Will resetting my Samsung air conditioner clear the E170 error?
A simple power reset will not permanently clear E170 because the underlying cause is a configuration mismatch, not a temporary fault. The error will return unless the Celsius temperature unit option is properly input into the remote controller settings. Correcting the configuration is the only lasting fix.
How much does it cost to fix a Samsung air conditioner E170 error?
Because E170 is a configuration issue rather than a parts failure, there is typically no parts cost involved. If you are comfortable accessing the remote controller settings yourself, the fix is free. If a technician is needed to reconfigure the system during or after installation, expect to pay a standard service call fee, which generally falls in the range of $75 to $150 depending on your location and the service provider.

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