Samsung Air Conditioner Error Code E560

E560 indicates an outdoor unit option switch setting error, meaning one or more configuration switches on the outdoor unit control board are set to an inappropriate or unsupported position. The control board reads these switches to determine operational parameters, and an invalid combination causes it to halt operation and display this code. A technician needs to inspect and correct the switch settings to resolve the error.

No, a simple power reset will not clear E560 if the option switches remain in incorrect positions. The control board re-reads the switch configuration each time it powers up, so the error will return immediately after restart. The physical switch settings must be corrected first before the error will clear.

If the fix is simply correcting the DIP switch positions, the cost is primarily a service call fee, which typically ranges from $75 to $150 depending on your location and the technician. If the error is caused by a damaged DIP switch assembly or a faulty outdoor control board, parts and labor costs can range from $150 to $500 or more. Getting a diagnostic visit to confirm the exact cause will give you a more accurate estimate.

Correcting this error involves accessing the outdoor unit control board and adjusting DIP switches to the proper configuration for your specific model. While the task itself is not electrically complex, identifying the correct switch positions requires model-specific configuration data and comfort working inside the outdoor unit. Most homeowners should have a qualified HVAC technician handle this to avoid setting switches incorrectly and causing additional faults.

The unit will typically not operate normally while E560 is active, as the error indicates the system does not have a valid configuration to run under. Attempting to force operation in this state is not advisable, as running with an unsupported option switch configuration could potentially cause incorrect behavior or damage to components. The error should be resolved before resuming normal use.