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Error code reference

Samsung Air Conditioner Error Code E164

No change of EVAP IN temperature during piping check.

No change of EVAP IN temperature during piping check.

First step from the service manual

Check indoor unit address matches MCU; check EEV connection to PCB; check EEV coil insertion.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E164 means on a Samsung air conditioner

Error code E164 on a Samsung air conditioner indicates that the evaporator inlet (EVAP IN) temperature sensor recorded no measurable change during the system's piping check sequence. During a piping check, the unit runs through a controlled operational test to verify refrigerant flow and heat exchange are functioning correctly. If the EVAP IN temperature remains static when it should be dropping or shifting, the control board interprets this as a failure in the refrigerant circuit or a component that regulates refrigerant flow into the evaporator coil.

The Electronic Expansion Valve (EEV) is the primary suspect when E164 appears. The EEV controls refrigerant flow into the evaporator, and if it fails to open or modulate properly, refrigerant will not pass through in sufficient quantity to cause a temperature change at the inlet sensor. The connection between the EEV and the PCB must be secure and intact, and the EEV coil must be fully and correctly inserted onto the valve body. A loose coil or a disconnected harness will prevent the PCB from driving the valve, resulting in no refrigerant flow and no temperature shift.

An indoor unit address mismatch is also flagged as a primary diagnostic area. In multi-zone or VRF systems, each indoor unit must have a correctly assigned address that corresponds to the master control unit (MCU). If the address is incorrect, the piping check sequence may not properly coordinate operation with the specific indoor unit, leading to a false E164 condition. Technicians should verify the address setting, confirm all EEV wiring harness connections at the PCB, and physically confirm the EEV coil is seated fully on the valve before proceeding to component-level testing.

Source: manufacturer service documentation.

Common causes of E164

  1. 01

    EEV coil not fully inserted or seated

    Wiring / connection

    The Electronic Expansion Valve coil must be fully seated onto the valve body to allow the PCB to control valve movement. A partially inserted or dislodged coil prevents the valve from opening, blocking refrigerant flow and causing no temperature change at the EVAP IN sensor.

  2. 02

    EEV wiring harness disconnected or faulty

    Wiring / connection

    If the harness connecting the EEV to the PCB is loose, corroded, or damaged, the control board cannot send signals to operate the valve. Inspect the connector at both the EEV and the PCB for secure engagement and signs of damage.

  3. 03

    Indoor unit address mismatch with MCU

    Wiring / connection

    In multi-zone systems, each indoor unit must be assigned a unique address that matches the master control unit configuration. An incorrect address setting can cause the piping check to fail for that unit, triggering E164 even if the hardware is functioning correctly.

  4. 04

    Failed or stuck EEV

    Part replacement

    If the EEV coil and wiring are confirmed intact but the valve still does not operate, the valve itself may be mechanically stuck or electrically failed. A faulty EEV will need to be replaced to restore proper refrigerant flow.

  5. 05

    EVAP IN temperature sensor fault

    Part replacement

    If the evaporator inlet temperature sensor is reading incorrectly or has failed, the PCB may register no temperature change even when refrigerant is flowing normally. Check the sensor resistance values against specifications and inspect its mounting position on the evaporator inlet.

See the test procedure for each cause

Frequently asked questions about E164

What does E164 mean on a Samsung air conditioner?
E164 indicates that the evaporator inlet temperature did not change during the system's piping check sequence. This check is designed to confirm that refrigerant is flowing properly through the indoor unit. The most common causes are a disconnected or improperly seated Electronic Expansion Valve coil, a wiring issue between the EEV and the PCB, or an indoor unit address mismatch with the master control unit.
Can I fix E164 on my Samsung air conditioner myself?
Some causes of E164, such as an incorrect indoor unit address setting or a loose EEV coil connection, can be addressed by a knowledgeable technician or advanced DIYer with access to the system's configuration settings. However, diagnosing and replacing components like the EEV or temperature sensor involves working with refrigerant circuits and PCB wiring, which is best handled by a certified HVAC technician.
Is it safe to run my Samsung air conditioner with an E164 error?
Operating the unit while E164 is active is not recommended. The error indicates that refrigerant flow into the evaporator coil may not be functioning correctly, which can lead to reduced cooling performance, potential compressor strain, and further component damage over time. The system should be inspected and the fault resolved before resuming normal operation.
How much does it cost to repair a Samsung air conditioner showing E164?
Repair costs depend on the root cause. If the issue is a loose EEV coil or an address configuration correction, labor costs could range from $75 to $150. If the EEV itself needs to be replaced, parts and labor combined could range from $200 to $500 or more depending on the unit and service region. A proper diagnosis is needed before estimating repair costs.
Will resetting my Samsung air conditioner clear the E164 error?
A power reset may temporarily clear the E164 code, but the error will return if the underlying issue is not resolved. Because the code is triggered during a piping check sequence, the system will repeat the test and re-detect the fault if the EEV, its wiring, or the unit address configuration are not corrected. A reset alone is not a fix.

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