mypros+
Error code reference

Samsung Air Conditioner Error Code 269

SUCTION sensor dislocation error.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 269 error code actually means

Your Samsung air conditioner is showing this error because a temperature sensor on the refrigerant line has likely slipped out of its correct position. When the sensor is not properly seated, it cannot accurately read temperatures, so the system shuts down to protect itself. A technician will need to inspect and reseat or replace the sensor to clear this error.

Diagnostic procedure

The full 269 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if SUCTION sensor location is mounted in the right position.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 269 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 269

Ranked by how often they cause this code
  1. 1Sensor physically dislodged from mounting clip
  2. 2Loose or damaged wiring harness
  3. 3Sensor mounted incorrectly after prior service
  4. 4Faulty suction sensor
  5. 5Control board communication fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 269

What does 269 mean on a Samsung air conditioner?
Error code 269 on a Samsung air conditioner is a suction sensor dislocation error. It means the control board has detected that the suction line temperature sensor is not reading values consistent with being properly mounted on the suction pipe. The unit flags this to protect the compressor from operating under unmonitored refrigerant conditions. A physical inspection of the sensor's mounting position is the first step in resolving it.
Is it safe to run my Samsung air conditioner with error code 269 active?
It is not recommended to continue running the unit while error code 269 is active. The suction sensor provides data the control board uses to protect the compressor from damage due to improper refrigerant temperatures. Operating without accurate sensor input could lead to compressor damage, which is a significantly more expensive repair.
How much does it cost to repair error code 269 on a Samsung air conditioner?
If the repair only requires reseating a dislodged sensor, the cost is primarily a service call fee, which typically ranges from $75 to $150 depending on your location. If the suction sensor itself needs replacement, parts and labor combined can range from $100 to $300. A control board replacement, if required, would cost considerably more and should only be considered after all simpler causes are ruled out.
Can I fix error code 269 on my Samsung air conditioner myself?
If the sensor has simply slipped out of its mounting clip, a knowledgeable DIYer comfortable opening the unit's access panels may be able to reseat it. However, working on refrigerant-side components and locating internal sensors requires familiarity with the unit's layout. If the sensor or wiring needs replacement, or if the cause is not immediately visible, a licensed HVAC technician is the appropriate choice.
Will resetting my Samsung air conditioner clear error code 269?
A power reset may temporarily clear the error code, but if the suction sensor is still out of position or faulty, the code will return once the unit restarts and the control board re-evaluates the sensor readings. The underlying cause must be corrected for the error to stay cleared permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass