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Error code reference

Samsung Air Conditioner Error Code E478

DC-link voltage error (under 150V or over 410V)

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What the E478 error code actually means

Your Samsung air conditioner has detected that the electrical voltage inside the outdoor unit is either too low or too high to run safely. This can happen briefly after a power outage and may clear on its own once power is restored. If the error keeps coming back, there is likely a problem with the power supply to the unit or a faulty component inside the outdoor unit.

Diagnostic procedure

The full E478 procedure

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1
First diagnostic step
Check power voltage and outdoor controller.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E478

Ranked by how often they cause this code
  1. 1Power interruption or brownout
  2. 2Low or unstable supply voltage
  3. 3Failed or degraded DC-link capacitors
  4. 4Faulty outdoor controller board
  5. 5Voltage spike or surge from the grid

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Questions people ask about E478

What does E478 mean on a Samsung air conditioner?
E478 indicates a DC-link voltage error in the outdoor unit's inverter circuit. The DC-link bus voltage has gone below 150V or above 410V, which falls outside the safe operating range. Samsung notes this code can appear briefly after a power cut and may clear on its own once stable power returns. If it persists, further diagnosis of the supply voltage and outdoor controller is needed.
Is it safe to keep running my air conditioner when E478 is displayed?
No, the unit will typically shut down when E478 is active because operating the compressor outside the safe DC-link voltage range can damage the inverter and compressor motor. Do not attempt to force the unit to run while the error is present. Address the root cause first, whether that is restoring stable power or repairing a faulty component, before putting the system back into service.
How much does it cost to repair a Samsung air conditioner showing E478?
Repair cost depends on the root cause. If the fix involves tightening a loose wiring connection or resetting after a power event, costs may be minimal, covering only a service call in the range of $75 to $150. If the outdoor controller board needs replacement, parts and labor typically range from $200 to $600 or more depending on the model and local labor rates. Getting a diagnostic visit first will clarify exactly which component has failed before committing to parts.
Will resetting the air conditioner clear the E478 error?
A reset can clear E478 if the fault was caused by a temporary power interruption or brief voltage sag, as these conditions resolve once power stabilizes. To reset, power the unit off at the breaker, wait several minutes, then restore power. If the code returns after reset, the underlying cause such as low supply voltage or a faulty outdoor controller board must be addressed before the unit will operate normally.
How do I fix E478 on my Samsung air conditioner?
Start by checking that the incoming AC supply voltage to the outdoor unit is stable and within the rated specification. If a power cut recently occurred, wait for power to fully restore and reset the unit at the breaker. If supply voltage is normal and the error persists, inspect the outdoor controller board for damaged capacitors or other visible component failures. A qualified technician with a multimeter can measure the actual DC-link voltage and confirm whether the board requires repair or replacement.

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