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Error code reference

Samsung Dishwasher Error Code 9C2

Power supply error

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What the 9C2 error code actually means

The 9C2 code means your Samsung dishwasher detected that the electrical power coming into it is outside the normal range, either too high or too low. To protect itself from damage, the dishwasher stopped running and is waiting in a paused state. This is usually caused by a problem with your home's electrical supply rather than the dishwasher itself.

Diagnostic procedure

The full 9C2 procedure

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1
First diagnostic step
Check voltage of the power outlet (120V).
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Most common causes of 9C2

Ranked by how often they cause this code
  1. 1Low or high voltage at the wall outlet
  2. 2Overloaded electrical circuit
  3. 3Faulty or worn wall outlet
  4. 4Loose or damaged power cord connection
  5. 5Faulty main control board

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Questions people ask about 9C2

What does 9C2 mean on a Samsung dishwasher?
The 9C2 code signals a power supply error, meaning the dishwasher has detected that the incoming voltage is either too high or too low compared to the required 120V standard. As a protective measure, the control board stops all drive functions and puts the unit into a paused state. The issue is most often related to the home's electrical supply rather than a failed internal component.
Is it safe to keep using my dishwasher when the 9C2 code is showing?
The dishwasher automatically stops operating when 9C2 is triggered, so it will not continue a cycle in this state. You should not attempt to force the unit to run while an underlying voltage problem exists, as sustained overvoltage or undervoltage can damage the motor, pump, and control electronics. Resolve the electrical supply issue before resuming normal use.
How much does it cost to repair a Samsung dishwasher showing the 9C2 code?
If the fix is as simple as addressing a tripped breaker or replacing a faulty outlet, costs are generally in the range of $10 to $150 depending on whether you hire an electrician. If the problem requires replacing the main control board, repair costs typically range from $150 to $400 including parts and labor. Getting a diagnostic assessment from a qualified technician first can help identify the most cost-effective path.
How do I fix the 9C2 error on my Samsung dishwasher?
Start by testing the wall outlet with a multimeter to confirm it is supplying approximately 120V AC. If the voltage is out of range, check the circuit breaker and look for other appliances sharing the same circuit. If the outlet tests correctly, inspect the power cord and internal terminal connections for damage. Persistent errors after those checks may point to a faulty control board requiring professional diagnosis.
Will resetting the dishwasher clear the 9C2 error?
A reset may temporarily clear the display, but the error will return if the underlying voltage problem is not corrected. Because 9C2 is triggered by a live electrical condition, the fault will reappear as soon as the dishwasher detects the abnormal voltage again. Address the power supply issue first, then reset the unit.

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