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Error code reference

Samsung Heat Pump Error Code E440

Compressor down by indoor unit freezing protection control

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What the E440 error code actually means

Your Samsung heat pump shut itself off because the indoor unit started freezing up during cooling. The system detected dangerously cold temperatures inside the indoor unit and stopped the compressor to prevent damage. The most likely cause is a dirty air filter or blocked airflow, though low refrigerant or a fan problem can also be responsible.

Diagnostic procedure

The full E440 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the indoor unit where freezing was detected; remove obstacles and clean dust filter; verify indoor fan motor operation.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E440

Ranked by how often they cause this code
  1. 1Clogged or dirty air filter
  2. 2Blocked airflow around indoor unit
  3. 3Indoor fan motor failure or slow operation
  4. 4Low refrigerant charge
  5. 5Faulty indoor heat exchanger temperature sensor

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Questions people ask about E440

What does E440 mean on a Samsung heat pump?
E440 indicates that the compressor was shut down by the indoor unit's freezing protection control. The indoor heat exchanger temperature sensor detected a reading below -4°C for more than 5 consecutive minutes during cooling mode. The system stops the compressor automatically to prevent ice buildup from damaging the coil and refrigerant components. It is a protective shutdown triggered by an underlying airflow or refrigerant issue.
Is it safe to keep running my heat pump when E440 is showing?
No, you should not force the system to run while E440 is active. The code exists to protect the indoor coil from ice damage, which can restrict refrigerant flow, damage the fan blades, and ultimately harm the compressor. Allow the indoor unit to defrost fully before attempting a restart, and address the root cause before resuming normal operation.
How much does it cost to repair E440 on a Samsung heat pump?
Repair costs vary widely depending on the cause. Cleaning the filter costs nothing, while replacing an indoor fan motor typically ranges from $150 to $400 including labor. Refrigerant leak diagnosis and recharge can range from $200 to $600 or more depending on the amount of refrigerant needed and local labor rates. Replacing a faulty indoor thermistor is generally on the lower end of repair costs, typically $100 to $250.
Can I fix E440 myself or do I need a technician?
Some causes of E440 can be resolved without professional help. Start by cleaning the dust filter, removing any airflow obstructions, and confirming the indoor fan is running. If the error clears and does not return, no further service is needed. However, if the error recurs or the fan motor, refrigerant charge, or temperature sensor is suspected, a qualified HVAC technician should perform those repairs.
Will resetting the unit clear E440?
A power reset may clear the error code and allow the system to restart after the coil has thawed, but it will not fix the underlying cause. If the condition that triggered freezing, such as a dirty filter, blocked airflow, or low refrigerant, is not corrected, the error will return during the next cooling cycle. Always address the root cause before relying on a reset.

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