mypros+
Error code reference

Samsung Refrigerator Error Code 98E

R Comp low voltage error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 98E error code actually means

The 98E error means your refrigerator is not receiving enough electrical power from your home's outlet. The voltage coming out of the wall is too low for the refrigerator's compressor to run safely. This is usually a problem with your home's wiring, circuit, or electrical supply rather than the refrigerator itself.

Diagnostic procedure

The full 98E procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the input voltage.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 98E procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 98E

Ranked by how often they cause this code
  1. 1Low utility or household voltage
  2. 2Overloaded branch circuit
  3. 3Failing or loose wall outlet
  4. 4Undersized or damaged wiring
  5. 5Damaged or degraded power cord

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 98E

What does 98E mean on a Samsung refrigerator?
The 98E error code on a Samsung refrigerator indicates that the AC input voltage being supplied to the unit has dropped to 106 volts or lower. This is classified as a low voltage error for the refrigerator compressor. The refrigerator detects this unsafe voltage level and prevents the compressor from operating to avoid damage. The problem is almost always related to the home's electrical supply rather than a defective refrigerator component.
Will resetting my Samsung refrigerator clear the 98E error?
Resetting the refrigerator may temporarily clear the 98E code from the display, but the error will return as long as the input voltage remains at or below 106V. The underlying electrical supply issue must be corrected before the code will stay cleared. Simply unplugging and replugging the unit does not address the root cause.
How much does it cost to fix a Samsung refrigerator showing error code 98E?
Because the 98E error is typically an external electrical issue, repair costs vary widely depending on the cause. If the problem is a faulty wall outlet, replacement costs are generally in the range of $75 to $200 including an electrician's labor. If branch circuit wiring needs to be replaced or upgraded, costs can range from $200 to $1,000 or more depending on the scope of work. If the refrigerator's power cord is the culprit, cord replacement is the least expensive fix, typically $20 to $80 in parts.
How do I fix the 98E error on my Samsung refrigerator?
Start by measuring the AC voltage at the wall outlet where the refrigerator is plugged in using a multimeter, both at idle and when the compressor attempts to run. If voltage is at or below 106V, the fix must address the electrical supply, which could involve moving the refrigerator to a different outlet, having an electrician inspect the circuit wiring, or contacting your utility provider if the low voltage is affecting the entire home. Do not attempt to use a step-up transformer without verifying it is rated for the refrigerator's full load.
Is the 98E error on a Samsung refrigerator a safety concern?
Yes, running a refrigerator compressor under low voltage conditions can be damaging and potentially hazardous. Low voltage causes the compressor motor to draw higher current than normal to compensate, which can lead to overheating of the motor windings, premature compressor failure, and in severe cases, electrical hazards at the outlet or wiring. The refrigerator's control system triggers the 98E code specifically to halt compressor operation and prevent this type of damage.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass