Error code reference

Samsung Refrigerator Error Code FZ-DEF

Freezer defrost error: defrost heater housing separation, contact error, disconnection, short circuit, or temperature fuse error; defrost does not finish after heating continuously for more than 80 minutes. Also covers freezer fan motor feedback signal line error, motor wire separation, or motor error.

SourceSamsung RF31FMED Refrigerator - Tech Sheet: Fast Track Troubleshootingp. 5, 6

Diagnostic procedure

The full FZ-DEF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check fan motor voltage at CN76-Pin 5 (Sky-blue) to CN76-Pin 1 (Gray), should be 7V~12V. For heater, remove cable CN70 from Main PCB and measure resistance: CN70 Brown to CN70 Gray should be 63(230) ohm ±7%.

SourceSamsung RF31FMED Refrigerator - Tech Sheet: Fast Track Troubleshootingp. 5, 6

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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