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Model reference

Samsung RF28HMEDBWW/AA

Refrigerator

7 documents63 error codes8 service modes

Available documentation

Service Manual

  • REFRIGERATOR FRENCH DOOR REFRIGERATOR Technical Service Guide105 pg
    Covers this model
  • REFRIGERATOR FRENCH DOOR REFRIGERATOR Technical Service Guide112 pg
    Covers this model
  • Samsung RF28HMEDB RF25HMEDB RF30HMEDB Refrigerator Service Manual105 pg
    Covers this model
  • SAMSUNG RF25HMEDBSG Service manual105 pg
    Covers this model
  • Samsung RF28HM Series Service Manual112 pg
    Covers this model

Bulletin

  • SERVICE BULLETIN - Freezer drawer gasket not sealing completely at the top left corner2 pg
    Covers this model

Other

  • aw3 14opus1 14tmenrf28h25h141013199 pg
    Covers this model
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Error codes (63)

CodeMeaning
14EIce Maker Error (referenced in IR Sensor troubleshooting as Ice Maker Error…15EIce Maker Sensor Error (referenced in IR Sensor troubleshooting).39EIce Maker Function Error (referenced in IR Sensor troubleshooting).41-EDisplay to Main MICOM communication errorAmbient-SensorAmbient temperature sensor errorAmbient-Sensor ErrorAmbient temperature sensor error due to separation, contact error…C-FANCondenser fan motor errorC-FAN ErrorCondenser fan motor error during operation; feedback signal line contact error…Comp Abnormal current DetectionAbnormal current detected at the compressor.Comp Abnormal current Detection ErrorAbnormal current detected at the compressor.Comp over voltageOver voltage error at compressorComp over voltage ErrorOver voltage error detected at compressor.Comp starting FailureCompressor fails to start.Comp starting Failure ErrorCompressor fails to start.Comp under voltageLow voltage error at compressorComp under voltage ErrorLow voltage error detected at compressor.F compartment abnormal high-temperatureFreezer temperature is abnormally high or freezer door has been open for a…F compartment high-temperature indicator blinksFreezer temperature is abnormally high or freezer door has been open for a…FF-DEFFresh food defrost heater errorFF-DEF ErrorFresh food compartment defrost heater error; defrosting does not finish after…FF-DEF-SensorFresh food defrost sensor errorFF-DEF-Sensor ErrorFresh food defrost sensor error; detected when temperature reads above…FF-FANFresh food fan motor errorFF-FAN ErrorFresh food compartment fan motor error during operation; feedback signal line…FF-SensorFresh food sensor errorFF-Sensor ErrorFresh food compartment temperature sensor error due to separation, contact…Flex room-SensorFlex zone room sensor errorFlex room-Sensor ErrorFlex zone (mid drawer) room temperature sensor error.Flex Zone-Damper-HeaterFlex zone damper heater open errorFlex Zone-Damper-Heater ErrorFlex zone damper heater open error detected; caused by separation of damper…
View all 63 error codes
FZ-DEFFreezer defrost heater errorFZ-DEF ErrorFreezer defrost heater error; defrosting does not finish after heating…FZ-DEF-SensorFreezer defrost sensor errorFZ-DEF-Sensor ErrorFreezer defrost sensor error due to separation of sensor housing, contact…FZ-FANFreezer fan motor errorFZ-FAN ErrorFreezer fan motor error during operation; feedback signal line contact error…FZ-SensorFreezer sensor errorFZ-Sensor ErrorFreezer compartment temperature sensor error due to separation of sensor…Humidity-SensorHumidity sensor errorHumidity-Sensor ErrorHumidity sensor error due to separation of sensor housing, contact error…Ice Duct HeaterIce duct heater open errorIce Duct Heater ErrorIce duct heater open error detected; caused by separation of ice duct heater…Ice Maker(FF) FunctionIce maker function error in fresh food compartmentIce Maker(FF) Function ErrorIce maker function error detected when heater has open error; caused by…Ice Maker(FF) SensorIce maker sensor error in fresh food compartmentIce Maker(FF) Sensor ErrorIce maker sensor error due to separation of sensor housing, contact error…Ice Room Bucket HeaterIce room bucket heater open errorIce Room Bucket Heater ErrorIce room bucket heater open error detected; caused by separation of ice room…Ice Room SensorIce room sensor errorIce Room Sensor ErrorIce room temperature sensor error; detected when temperature reads above…Ice Room-FANIce room fan error during operationIce Room-FAN ErrorIce room fan error when the ice maker kit operates moving ice over 3 times or…IPM FaultIPM (Intelligent Power Module) fault error detected during compressor operation.IPM Fault ErrorIPM (Intelligent Power Module) fault error detected.Motor Locked Over RPMCompressor restriction errorMotor Locked Over RPM ErrorCompressor restriction error (motor locked or over RPM).O-FFCooling Off mode is active; compressor does not operate, display and fan motors…oP-ChPanel to Main MICOM OPTION communication error (alternate display with oP-Er).oP-ErPanel to Main MICOM OPTION communication error.PC-ChCommunication error between Panel PCB and Main MICOM (alternate display with…Pc-ErCommunication error between Panel MICOM and Main MICOM; no answer received for…R compartment abnormal high-temperatureFridge temperature is abnormally high or fridge door has been open for a…R compartment high-temperature indicator blinksFridge temperature is abnormally high or fridge door has been open for a…

Service modes (8)

  • Cooling OFF ModePress Freezer Key + Fridge Key + Alarm Key simultaneously for 5 seconds during normal operation
  • Load Condition Display Mode1
  • Option Setting ModePress Alarm Key + Fridge Key simultaneously for 12 seconds during normal operation
  • Self-Diagnostic FunctionPress Freezer Key + Fridge Key simultaneously for 8 seconds
  • Self-Diagnostic Function (during normal operation)Press Freezer Key + Fridge Key simultaneously for 8 seconds
  • Self-Diagnostic Function (Initial Power ON)Automatically runs within 1 second when refrigerator is first powered ON
  • Self-Diagnostic ModePress Freezer Key + Fridge Key simultaneously for 8 seconds
  • Test Mode (Manual Operation / Manual Defrost)1. Press Freezer Key + Lighting Key simultaneously for 8 seconds. All displays will turn off (test…

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